Category: Alcohol Sales

Substance Abuse – An Alarming Trend Among U.S. Teens

Published on by TAM of NevadaLeave a comment

Did you know that according to a new report from National Center on Addiction and Substance Abuse (CASA) at Columbia University, about 50% of high school students smoke, drink alcohol or use drugs? (WebMD). The sheer number of teenagers who are experimenting with these substances is alarming, and even more alarming is the likelihood that many of them will become addicted. TAM® Card Holders and hospitality professionals are often the first line defense against underage access to teen drinking. Are you doing everything you can to help prevent teenage drinking?

Retailers and off-site sales professionals should be diligent about checking IDs as well to make sure teenagers are not trying to purchase liquor with fake or borrowed identification. To learn more about recognizing a fake or borrowed ID, refer to our blog post, “Are Minors Using Fake IDs and Sneaking Past You?” Most establishments also have a guidebook, like the I.D. Checking Guide, for validating various forms of identification. Ask your manager if you have a guide like this in your establishment and refer to it if needed. The I.D. Checking Guide can be purchased from TAM® here.

In addition to diligently checking identification, there are some other easy steps one can take in both retail and on-site establishments to help prevent teen access to alcoholic beverages such as storing alcoholic and non-alcoholic beverages in separate display cases, making sure containers are labeled clearly and properly, and double checking that your guests are being served exactly what they ordered in on-site establishments. For more ways to help curb teens’ access to alcohol, refer to We Don’t Serve Teens’ suggestions.

What policies have you instituted at your organization to deter teen drinking?

Resources

Nearly Half of U.S. Teens Smoke, Drink Alcohol, or Use Drugs – WebMD Health News

Stopping Teens’ Easy Access To Alcohol – We Don’t Serve Teens

© 2011 National Hospitality Institute®, TAM® of Nevada

Laying the Foundations for Success: Building Repeat Bar Business

Published on by TAM of NevadaLeave a comment

Building repeat business is crucial to the success of any bar or restaurant. It’s not enough to impress your guests when they visit; the overall goal is to make sure they come back, again and again! You only get one chance to make a first impression, so make sure it’s a solid one.

Nightclub & Bar recently released a blog post, “Seven Steps to Building Repeat Business,” and we here at TAM® of Nevada wholeheartedly agree with their advice, and recommend it as reading for any service professional. Make sure to check out their article for their tips on wowing guests and keeping them coming back for more. We certainly agree with their tips to acknowledge regulars and serve hospitably.

Regular guests like to be acknowledged by staff with even a simple “welcome back” or “nice to see you again.” Managers or bartenders who greet their repeat customers by name, or even remember their drink orders or preferences will impress guests and net better tips. Also remember that good food, drinks and a great ambiance are not the only components to a great night out. It’s important to always be hospitable. Excellent service will wow guests, keep them coming back, and increase the buzz about your establishment by word of mouth.

For even more tips on how to increase sales and provide a fabulous experience for your guests, make sure to read our blog posts, “Set the Tone and Increase Your Earnings with Positive Body Language,” and “Are Your Happy Hour Deals Falling Flat? New Ideas to Boost Your Bar Sales.”

Sometimes it’s the little things that make the biggest difference. What tips would you give someone to increase their repeat business?

Resources

Seven Steps to Building Repeat Business – Nightclub & Bar

© 2011 National Hospitality Institute®, TAM® of Nevada

Are You New to Nevada? You Must Complete Nevada-Specific Alcohol Awareness Training

Published on by TAM of NevadaLeave a comment

TAM CardAlcohol education cards from out-of-state won’t transfer in Nevada. Industry professionals should complete alcohol awareness training with TAM® of Nevada to meet local requirements.

Are you a new resident in Las Vegas? Welcome to Nevada! Workers are drawn to this great state for its booming entertainment and nightlife industry, and all of the hospitality jobs that come along with the action.

Have you already received job-related alcohol training in another state? We often receive inquiries from out-of-state students asking if their alcohol education cards and education are valid in Nevada. Unfortunately, liquor laws are specific to the states, counties and municipalities, so no, alcohol licenses are not transferable. All individuals hoping to work in the beverage sales and service industry in Nevada must complete an alcohol training program that has been approved by the Nevada Commission on Postsecondary Education. TAM® of Nevada is an approved provider, and the only official provider of TAM® Cards in the state of Nevada.

Individuals that need to obtain their TAM® Card can complete their training online or in a traditional classroom environment with our certified instructors. Additionally, we now offer open lab time on Tuesdays for students who would like to complete their alcohol awareness training online, but do not have access to a computer. Students are welcome to visit our training center and use our computer lab to complete their training on Tuesdays between 9:00am and 5:00pm. Likewise, classroom-based training is available at several convenient times throughout the week, including Spanish classes on Tuesday evenings. Check out our alcohol awareness class schedule to find a class that is convenient for you!

© 2011 National Hospitality Institute®, TAM® of Nevada

What’s On Your Summer Reading List? Best Books for Bartenders

Published on by TAM of Nevada1 Comment

We’re well in to summer, and hope everyone is enjoying the warmth and sunshine. Have you had the chance to do some summer reading yet? Whether you’re planning a beachy vacation getaway or just some downtime at home, the relaxed summer months are a great time to curl up with a good book. Instead of the usual bestsellers, why not pick up one of the many great books out there for bartenders and other hospitality professionals? Whether you’re looking for a good book to explain the basics, insight into the industry from bar gurus, or just a light and fun fiction novel set with a bar as the backdrop, there’s something out there for everyone. Here are some suggestions from TAM® of Nevada to help get you started:

  • The Joy of Mixology: The Consummate Guide to the Bartender’s Craft by Gary Regan – A must-read guide to bartending and mixology by a fantastic author. Gary Regan’s book is a classic for any bar professional and will give insight and tips on not only how to memorize drink recipes, but begin creating your own. With insight into cocktail history, advice on bar etiquette and insights into his own experiences in the industry, this is a fun and entertaining read. If you’re impressed with this book, you should also pick up Regan’s newest follow-up book, The Annual Manual for Bartenders – 2011.
  • The Modern Mixologist: Contemporary Classic Cocktails by Tony Abou-Ganim – A guide to cocktails and creative and fresh bartending techniques from Las Vegas resident and bartender extraordinaire Tony Abou-Ganim. This book is a great read for novices and professionals alike. The Modern Mixologist is another great account of the industry from one of the most well-known bartenders in America. What better way to learn your craft than with the insights of a great professional?

Looking for even more suggestions on good reads for bar professionals? Check out Jack Robertiello’s suggestions in his article, “Books for Bartenders,” for Nightclub & Bar. What are you reading this summer?

Resources

Books for Bartenders – Nightclub & Bar

© 2011 National Hospitality Institute®, TAM® of Nevada