Working at a salon or barber shop? Soon you may need a TAM Card.

hair_salon_beer_wineSelling salon customers a glass of wine or a beer might be permitted soon in Clark County. The County is considering a plan that would allow salons and barber shops to apply for an ‘ancillary drink permit’ that would allow for the sale of two servings at a time of beer or wine.

Many visitors to Nevada are looking for this service, which they are more familiar with in their hometowns. At least seven states have approved alcohol service at salons, barbershops and spas, according to the National Conference of State Legislators (Las Vegas Sun). Many business owners see the value in creating a full-service relaxing experience for their salon guests. They see the chance to add another source of revenue to their businesses, and to offer something fun and unique to their customers.

If the measure passes, what would that mean for employees who sell or serve alcohol in these salons and barbershops? In Clark County, anyone who works in a position where they serve alcoholic beverages to customers is required to take an alcohol awareness course and obtain a TAM® Card. County Commissioners will next meet on March 6th to continue discussing the proposal. If approved, you can be sure that we will be happy to provide alcohol awareness training for all of your employees.

To learn more about safe beverage service, you can take our online Techniques of Alcohol Management (TAM)® course.

What do you think? Would you like to see salons and barbershops in the Las Vegas area begin offering beer and wine?

Resources

County considers beer, wine sales at hair salons – Las Vegas Sun

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Bartenders and Hospitality Workers: 5 New Year’s Resolutions You Can Actually Keep

Upselling_BarLas Vegas kicked off the New Year in high style with parties at all of the hottest spots around town. Now, it’s time to get back to work! 2018 can be the year to resolve to make changes in your career, education and business. Still thinking about what your resolution will be? We have some ideas to get you started. Here are our suggestions for meaningful New Year’s resolutions that you can actually stick to:

  1. Renew your TAM Card and get trained the right way, with the best curriculum available. Whether you’re renewing your expiring card, or getting your very first TAM® Card, get your mandatory alcohol education at one of our online or on-site classes.
  2. Expand your draw with new bartending skills. Try learning some simple flair bartending techniques to add another job skill to your tool belt, and impress your guests with your new talent.
  3. Resolve to begin the search to find your dream job. Start out by watching for local job fairs, or take your resume to establishments you would be interested in working at. Read out blog post “Job Searching in Las Vegas? Ace Your Next Hospitality Industry Job Interview” for tips on making the most of your job search and nailing the interview. And remember to check out the local job posting board at our office when you come in to pick up your TAM Card. We work with lots of local employers to share their hospitality job openings with our TAM students.
  4. Take your customer service skills to the next level. Wow both your patrons and your boss with a fresh new outlook, positive attitude, and dedication to providing excellent service. As a bonus, projecting a positive attitude will help YOU to relax and enjoy your job! Read “Qualities of a Top-Notch Service Professional” for more tips.
  5. Brainstorm new ideas, deals, or events for your establishment to kick start sales and draw in new patrons. There are many reasons why establishments can see a sales dip, but hard work and creative thinking can pay off big for your business. Start by making a list of holidays that could merit a celebration, new menu items to promote with special deals, and make sure you have an active and effective presence on social media channels to connect with your customers. Check Out “Are Your Happy Hour Deals Falling Flat? New Ideas to Boost Your Bar Sales”  or “Promotions and Marketing: Hosting a Bar Trivia Night” for more ideas to help you get started.

Wishing a Happy New Year to all from TAM® of Nevada. What is your New Year’s Resolution?

‘Tis the Season – Safe Beverage Service at Holiday Gatherings

holida partyIt’s the most wonderful time of the year! For the hospitality industry, that means a huge uptick in the number of festive celebrations and company holiday parties. Whether you’re a hospitality professional looking at a reservation book full of large parties, or an HR professional planning a company event, there are a few points to remember for keeping things holly, jolly, and safe.

For HR professionals and businesses – Keep in mind that company parties are considered an extension of the workplace. It is the responsibility of the company to set guidelines. This is why many companies choose to limit the number of alcoholic beverages served to each individual. If you’re planning an on-site or off-site holiday party, remember that in Clark County all servers and sellers of alcoholic beverages must complete an alcohol awareness training course and carry a valid TAM® Card. Yes, this rule also applies for special events. Make sure you’re working with a restaurant or caterer which meets this requirement.

Companies can go the extra mile to make sure their attendees have a great time, but also stay safe. Consider strategies like issuing a set number of drink tickets per person, to prevent over-indulging. Close down the bar an hour or two before the party ends and offer snacks and non-alcoholic beverages instead. One of the most popular extras to offer attendees is complimentary cab service so that everyone makes it home safe.

For service professionals – Remember to use the Techniques of Alcohol Management® with holiday parties and all service interactions. You have an obligation to serve responsibly. And remember, you should always ask to see identification. Just because a patron may be at a special event (company holiday party, wedding) that does not relieve a server from checking for photo I.D.

Follow procedure to card anyone who appears to be 30 years of age or younger. It is better to be safe than sorry. It helps prevent sales to minors, protects against liability, and keeps the pubic safe from harm. The atmosphere at holiday special events can remain light and fun, while emphasizing safety.

TAM of Nevada® wishes all of our students and friends a safe and happy holiday season!

Always Check ID! 12 Reno Businesses Fail Alcohol Compliance Check

wine barImagine this: you are serving beverages to customers, just like any other day. A younger couple visits your establishment and orders two glasses of chardonnay. You size them up and they seem sober and confident, but they look like they might be a little young. Think fast – what do you do? Ask to see I.D., or make the sale and send them on their way? If you chose option number two, you would have failed the test.

This past Saturday marked Reno’s Wine Walk event, and twelve businesses were cited for serving minors. The Reno area’s Regional Street Enforcement Team, comprised of area police departments, conducts regular alcohol compliance and TAM Card checks. On Saturday, the Team sent four 18-20 year-old volunteers out to attempt alcohol purchases at 51 area businesses. This time around, twelve of those businesses made sales to the minors. These volunteers were given instructions to show their actual state-issued I.D. if they were asked for it, clearly identifying them as underage, according to authorities.

The penalties can be severe. In Nevada, serving alcohol to a minor and allowing a minor into a bar are misdemeanors, with a pre-designated fine of $500. Now, think about your training. Would you pass an alcohol compliance check? Here are some tips for keeping things safe and legal:

  • Get your mandatory TAM® Card and alcohol awareness training. TAM® will train you on how to correctly check identification and how to spot fake, borrowed, or altered ID. Police officers may ask to see your alcohol awareness card during an alcohol compliance check, so it is important to be prepared.
  • Check ID very carefully, and look for any inconsistencies. Watch for anyone who seems either nervous, or over confident. When checking the birth date of a customer, don’t rely only on the birth year alone to confirm someone is of legal drinking age. Minors may try to pull a fast one on busy or distracted workers by purchasing alcohol just a few months or weeks shy of their 21st birthdays. As evidenced by this recent operation, doing the math correctly is very important.

Every establishment needs policies to prevent alcohol sales to minors, and to protect themselves from liability, and the public from harm. Tell us in the Comments below – how else do you think service workers can help curb teen drinking?

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