Tag: state of nevada

You’re Hired! Landing a Job in the Hospitality Industry

Published on by TAM of Nevada4 Comments

We all know the economy is tough right now, and the job market is competitive. However, this year things are slowly starting to turn around, and we can all breathe a little easier. According to the Nevada Department of Employment, Training & Rehabilitation and Clark County Comprehensive Planning, five of the eight largest employers in Clark County are in the hospitality industry, great news for those looking to get hired. (Clark County, NV).

For dedicated job searchers, it helps to stay ahead of the pack and use all of the resources available to you if you want to land a great job in a tight market. In this day and age, it’s not enough to look through the ‘Help Wanted’ section in the newspaper. Employers are using job search websites, word of mouth, and social media tools to reach potential candidates, and connecting has never been easier. Here are a few sites that will help you to jump start the search for your next hospitality career!

Job Listing Websites – There are jobs out there, you just have to know where to look. A great first step is doing a job search on any number of reputable employment websites. Sites like Nevada Job Connect and Recruiting Nevada are great for finding Nevada-area careers. Also check national sites like Monster and Indeed for additional listings, and industry specific sites like Hospitality Job Site. Also, if there is a particular company you want to work for, but sure to check their company website. Casinos, restaurants and clubs often have sections on their websites dedicated to employment listings, and this is one of the first places you’ll find out about available positions.

Social Media Networks – Many employers are now using Twitter, Facebook, LinkedIn and even YouTube to reach out to candidates. If you use Twitter or Facebook, make sure to ‘follow’ or ‘like’ companies you would be interested in working for, and watch for updates. Also, consider connecting with TAM ® of Nevada as we often rebroadcast any job postings or casting calls that we feel may be of interest to those in the hospitality or beverage industry on Twitter and Facebook. There are many individuals and organizations on popular social media platforms that focus on broadcasting job alerts, so you want to make sure to get out there and network socially. Let your social circle know you are looking for work, and don’t be afraid to reach out to others to help with the search; word of mouth can be invaluable.

Industry Websites and Blogs – It’s a great idea to stay up-to-date on what’s going on in your industry while you’re searching. Visiting hospitality industry blogs and websites will keep you in the loop with updates on what’s new in your industry and local area. Sites like Vegas Chatter are great for learning about new restaurant and bar openings in Las Vegas; you can easily get a heads up on who might be hiring new workers. Also check blogs like Hospitality Job Site’s blog or sites like Nightclub & Bar for tips and industry news.

Searching for a great position that you’ll enjoy and excel in can be a daunting process, but having the right tools to help you get started can greatly boost your chances of success. What are your favorite sites when searching for a job?

Resources

© 2011 National Hospitality Institute®, TAM® of Nevada

Warning – Hospitality Workers May Be At Risk for Alcohol Abuse

Published on by TAM of Nevada1 Comment

Alex A. Kecskes recently wrote an article for HospitalityJobSite.com regarding a study out of George Washington University Medical Center that indicates up to 15% of hospitality workers have an alcohol problem. Service professionals and those that work in the hospitality industry could be at risk for developing unhealthy drinking practices, and it is important to be aware of the dangers.

Between working in an environment with easy access to alcoholic beverages, and working in an industry that promotes imbibing responsibly, but also having an enjoyable time, it can create numerous situations where one might choose to indulge. Always remember not only to watch for warning signs in your guests, but also examine your own alcohol intake and choices. And, if necessary, one should never be afraid to ask for the help they need. To read more on this story, check out Alex Kecskes’ article.

© 2011 National Hospitality Institute®, TAM® of Nevada

Call It What You May … Alcohol Awareness Card … Alcohol Education Card … Drink Card … But There’s Only One TAM Card!

Published on by TAM of Nevada4 Comments

Did you know that Nevada is one of only 18 states with mandatory alcohol awareness training required for service professionals? (Alcohol Policy Information System). Training classes and drink cards are required here for just about anyone who deals with the sale of alcohol on the job. It is important for service professionals to know the basics of the laws governing the training that they are required to take.

A business can face serious fines for not complying with alcohol education laws, so making sure your training is legit, and that you’re in compliance, is crucial. Service professionals often have a list of common concerns. Is my awareness program state-approved and does the training delivery and content meet state requirements? How often do I have to renew my card? And, taking it a step further, how do other states handle liquor sale laws and training? We’re happy to spill all the details!

In comparison with the rest of the United States, Nevada has relatively liberal alcohol laws. According to Wikipedia, “bars are permitted to remain open 24 hours, with no “last call”. Liquor stores, convenience stores and supermarkets may also sell alcohol 24 hours per day, and may sell beer, wine and spirits.” Local governments in Nevada may have more restrictive regulations than the state. Additionally, Nevada is one of only 10 states that does not impose dram shop liability – what that means is that a service professional or business that over-serves an intoxicated person cannot be held liable if that person injures themselves or someone else after leaving the bar. (Marin Institute). To compare and contrast Nevada’s laws regarding alcohol sales and service with those around the country, you can refer to this chart supplied by Wikipedia. Laws vary greatly not only by state, but sometimes from county to county, so a server should always be aware of the regulations where they are working or planning to work. TAM® provides you the scoop on the local regs whether you work in Clark County or in Sparks.

Given the liberal laws mentioned above, Nevada made a decision to ensure service professionals act as the gatekeepers to sales and service. Nevada’s approach ensures that a well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Just because you cannot legally be held liable for over serving someone, does not mean that you are not morally responsible if someone gets killed or injured. Furthermore, a responsible server knows when to refuse a sale, and that can be one of the most important steps to preventing alcohol-related accidents and fatalities. You wouldn’t want your pharmacist to not be trained in the medications he prescribes you, so why not apply the same thought process to a bartender? Alcohol is a regulated substance too; those who dispense it should be trained about its effects.

Alcohol Awareness Training is required in Nevada Counties with a population of 400,000 or more for almost all service professionals. You can refer to the Nevada Legislature website to read the laws, and for details on who is governed by them. The Nevada Commission on Postsecondary Education is the agency charged with approving and regulating schools to provide alcohol awareness training. You should ALWAYS check with the Commission to see if a program you are considering is approved, a list of approved programs is available on their website.

For additional statistics and information on what to look for in a training program, you can read our blog post, “Did You Know That In Nevada Alcohol Education Cards Expire After Four Years?” For more information on beverage service training programs regulated around the country, you can refer to the Alcohol Policy Information System provided by the NIAAA.

There are several providers out there of credible and effective alcohol awareness training, but TAM® of Nevada is the only authorized provider of the TAM card®. TAM® of Nevada has been an approved provider of alcohol awareness education and a provider of alcohol education cards for more than 25 years, and we hope to continue educating Nevada’s sales professionals for a long time to come!

Are you compliant with Nevada’s alcohol and hospitality laws? Do you think Nevada should be doing more to regulate sales and service?

Resources

© 2011 National Hospitality Institute®, TAM® of Nevada

The Health Department Is on the Lookout – Are You in Their Sights?

Published on by TAM of NevadaLeave a comment

Do you make sure to always use proper hand-washing procedures at work? What about making sure that dirty dishes don’t pile up in the sink? Service industry professionals and dining establishments alike have a responsibility to make sure their places of business are clean for the health and safety of their staff and customers. Nothing can tarnish the reputation of an establishment more than a poor letter grade, a shutdown from the health department, or a rash of food-borne illnesses linked back to your business. When customers stay away, servers and bartenders lose out big on income and tips. So, it is in your best interest to make sure you are promoting a healthy establishment.

Businesses everywhere need to practice cleanliness and sanitation, but Nevada in particular does an excellent job of staying on top of the issue. KTNV ABC Action News 13 recently ran a report on the poor cleanliness practices at HK Star, a restaurant in Las Vegas’ Chinatown district, which would make just about anyone think twice about dining out. According to KTNV, the restaurant, “recently received 32 demerits and a “C” grade after a visit from the Southern Nevada Health District.” (KTNV News). Their violations ran the gamut from improper hand washing techniques by their employees, to meat left out to defrost at room temperature. Since the report, HK Star has made some changes and brought their status back up to an “A” grade, but the damage to their reputation may already be done. Would you want to eat out somewhere that historically employed lax cleaning procedures? To read KTNV’s report and learn about other restaurants covered in their ‘Dirty Dining’ section, please refer to their article, “Dirty Dining: HK Star.”

In Las Vegas, the South Nevada Health District reserves the right to drop in at any time for a surprise inspection. With that in mind, make sure you’re always doing your best to stay compliant with rules and regulations. Use common sense when it comes to cleanliness, and follow any guidelines set out by your employer.

Here are some easy to follow guidelines:

  • If you work in a food-serving establishment, make sure you have a Food Handler Health Card issued by the Southern Nevada Health District. For more information on Health cards, refer to the Southern Nevada Health District website. Also make sure you have your alcohol awareness card, you can easily obtain one from TAM of Nevada. Both of these are requirements for anyone who works in an establishment which sells food and/or alcoholic beverages. Be aware that the Southern Nevada Health District can ask to see your cards at any time, and can cite you for non-compliance.
  • Always wash your hands thoroughly after using the restroom, before and after handling any raw food products, after clearing a table or taking out the trash, after sneezing or coughing, or any time after you touch something which isn’t sanitized. For instructions on proper hand washing techniques, refer to the CDC’s article, “Clean Hands Save Lives”.
  • Keep your fingernails clean and neatly trimmed.
  • If you have long hair, tie it back to avoid having it get into food or beverages.
  • Make sure food and food storage containers are properly labeled and dated. Discard any food items which are past expiration.
  • Look around and make sure all areas in the kitchen and common areas are clean and tidy. Utensils and storage containers should all be in their place, work surfaces should be wiped down, and trash containers should be emptied regularly. It only takes a minute to clean up clutter.

To learn more about South Nevada Health District’s rules and regulations for food serving and other public establishments please refer to the SNHD’s Food Establishments Regulations. And, to learn more on just how those A, B, and C grades are handed out, refer to the Las Vegas Review Journal’s concise article, “Restaurant Inspections Protect the Public.” Proper cleaning and safety practices are everyone’s job. What steps do you take to make sure you’re doing your best in cleanliness, sanitation, and public health?

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© 2011 National Hospitality Institute®, TAM® of Nevada