March Madness is Here. Are You Ready for the Crowds?

march mardnessMarch Madness officially kicks off this Thursday and is one of the biggest draws of the year in Las Vegas. Why not make the most of being on center stage to show visitors and locals alike all that Vegas has to offer? Taxi drivers, restaurants, and shops will all be working hard to accommodate the influx of visitors and hotel room prices have skyrocketed for this weekend. Establishments all over town are preparing to face huge crowds of patrons looking for viewing parties, food, drink, quality service, and a good time.

If you’re planning to work during the course of the event, it presents a great opportunity to make extra tip money and wow your guests at the same time. Are you looking for ways to net bigger sales and tips? There are a few things that can set you apart from the competition:

  1. Special events such as March madness are a great opportunity to try special menu items, viewing parties or themed promotions. Why not offer a specially-priced cocktail menu to entice your guests? Your bartenders could create signature team-themed cocktails or sports-themed menu items to get your guests in the celebratory mood and trying something new. Looking for even more inspiration from other local events happening around town? Check out Vegas Chatter’s guide to March Madness celebrations.
  2. Make suggestions to your guests for visiting popular spots in Las Vegas. As a local, you can capitalize on your knowledge of what is going on in and around town and pass on suggestions to your guests on how to fill their time in between games. Guests will appreciate the insider scoop and ability to make recommendations on after-parties, places where locals like the hang out, and off the beaten path sites to visit. You may also want to suggest use of the Las Vegas monorail, trolleys, free trams, and free shuttles. With the huge crowds expected, having a variety of options to get around will be helpful.
  3. Always practice safe alcohol sales and service. The lessons you learn in your TAM® course will help you to serve responsibly. A well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Watch how much you are serving and how often. You can help to cut down on the number of over-intoxicated individuals who ruin the atmosphere for others, or potentially harm themselves. Also, call a cab for any inebriated drivers on your premises. Keeping them off the road helps keep us all safe.

How are you planning to make the most of the March Madness crowds, and what team are YOU rooting for?

Resources

Vegas Chatter’s Guide To March Madness Parties – Vegas Chatter

© 2013 National Hospitality Institute®, TAM® of Nevada

2012 Consumer Electronics Show Comes to Town

Take the Opportunity to Promote Las Vegas as a Safe Vacation Spot and Make the Most of 150,000 Visitors

The Consumer Electronic Show (CES) is one of the biggest draws of the year in Las Vegas. Why not make the most of being on center stage to show visitors from all over the world all that Vegas has to offer? Taxi companies are planning to get more drivers on the streets, hotel room prices have skyrocketed for the week, and establishments all over town are preparing to face huge crowds of patrons looking for food, drink, quality service, and a good time.

If you’re planning to work during the course of the event, it presents a great opportunity to make a king’s ransom in tip money, and wow your guests at the same time. Are you looking for ways to get bigger tips? One thing that can set you apart from other cocktail servers and bartenders is sharing some of the Vegas inside scoop with your guests. Your guests may be in town for a business function, but you can help make their visit memorable with prompt service, extra attention and a few simple suggestions. Your guests will certainly appreciate your ability to make recommendations on parties, places to go to after dinner, or any packages or special events for conference attendees.

  1. Promote Las Vegas as a safe vacation spot. Helping to steer visitors towards sights and attractions that are fun, appealing and safe is a great way to share all that the city has to offer. With safety first in mind, encourage visitors not to walk alone at night and to stay on the strip. The Nevada Commission on Tourism’s website also has a wealth of helpful information and resources for popular attractions. Hopefully, visitors will return home to tell their friends what a great time they had! By sharing what the great state of Nevada has to offer, you can not only impress your guests and help them to enjoy a memorable experience, but hopefully they’ll spread the word, and that benefits everyone in the long run.
  2. Make suggestions to your guests for visiting popular spots around town. As a local, you can capitalize on your knowledge of what is going on in and around town. You may want to suggest use of the Las Vegas monorail, trolleys, free trams, and free shuttles. Visitors will expect crowds and having a variety of options to get around will be helpful. And, why not promote the free shows and attractions around town? Suggest checking out the fountain shows, the Fremont Street experience, the Volcano at the Mirage, the Show in the Sky at the Rio, and any other free or low cost attractions that might be worth a visit. Many guests will also appreciate your insider knowledge about where locals like the hang out, off the beaten path sites to visit, etc.
  3. Always practice safe alcohol sales and service. The lessons you learn in your TAM® course will help you to serve responsibly. A well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Watch how much you are serving and how often. You can help to cut down on the number of over-intoxicated individuals who ruin the atmosphere for others, or potentially harm themselves. Also, call a cab for any inebriated drivers on your premises. Keeping them off the road helps keep us all safe.

How are you planning to make the most of the CES crowds?

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

Promote Nevada as a Safe Vacation Spot!

Nevada in general and Las Vegas in particular has something for everyone. People come to town for sight-seeing, family vacations, bachelor parties and weddings, shows, gambling and more. We’ve all heard the saying “What happens in Vegas stays in Vegas,” but let’s not keep it all a secret; let’s show everyone that Las Vegas is a safe and exciting place to spend their time.

By promoting and practicing safe alcohol service, you can help do your part to ensure that newcomers to Vegas can have a blast, but make it around town and back home without harming themselves or others. Hopefully, they’ll return home to tell their friends what a great time they had! By sharing what the great state of Nevada has to offer, you can not only impress your guests and help them to enjoy a memorable experience, but hopefully they’ll spread the word, and that benefits everyone in the long run.

Here are a few things you can do to help promote Nevada and increase interest in our state:

  1. Always practice safe alcohol sales and service. The lessons you learn in your TAM® course will help you to serve responsibly. A well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Watch how much you are serving and how often. You can help to cut down on the number of over-intoxicated individuals who ruin the atmosphere for others, or potentially harm themselves. Also, call a cab for any inebriated drivers on your premises. Keeping them off the road helps keep us all safe.
  2. Have a working knowledge of what is going on in and around town. Refer to our blog postings “Where’s the Party,” and, “Share the Vegas Inside Scoop For Bigger Tips,” for information on how to impress your guests and introduce them to all of the fine things going on around town. Helping to steer vacationers towards sights and attractions that are fun, appealing and safe is a great way to share all that the state has to offer. The Nevada Commission on Tourism’s website also has a wealth of helpful information and resources.
  3. Don’t be afraid to share your opinion and tips on less well-traveled spots. Having a basic knowledge of tourist attractions to share with newcomers is imperative, but many guests will also appreciate your insider knowledge about where locals like the hang out, off the beaten path sites to visit, etc.

How do you promote Nevada and Las Vegas among your hospitality guests?

Resources

Nevada Commission on Tourism – The official Nevada Travel and Tourism Website

© 2011 National Hospitality Institute®, TAM® of Nevada