Promote Nevada as a Safe Vacation Spot!

Nevada in general and Las Vegas in particular has something for everyone. People come to town for sight-seeing, family vacations, bachelor parties and weddings, shows, gambling and more. We’ve all heard the saying “What happens in Vegas stays in Vegas,” but let’s not keep it all a secret; let’s show everyone that Las Vegas is a safe and exciting place to spend their time.

By promoting and practicing safe alcohol service, you can help do your part to ensure that newcomers to Vegas can have a blast, but make it around town and back home without harming themselves or others. Hopefully, they’ll return home to tell their friends what a great time they had! By sharing what the great state of Nevada has to offer, you can not only impress your guests and help them to enjoy a memorable experience, but hopefully they’ll spread the word, and that benefits everyone in the long run.

Here are a few things you can do to help promote Nevada and increase interest in our state:

  1. Always practice safe alcohol sales and service. The lessons you learn in your TAM® course will help you to serve responsibly. A well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Watch how much you are serving and how often. You can help to cut down on the number of over-intoxicated individuals who ruin the atmosphere for others, or potentially harm themselves. Also, call a cab for any inebriated drivers on your premises. Keeping them off the road helps keep us all safe.
  2. Have a working knowledge of what is going on in and around town. Refer to our blog postings “Where’s the Party,” and, “Share the Vegas Inside Scoop For Bigger Tips,” for information on how to impress your guests and introduce them to all of the fine things going on around town. Helping to steer vacationers towards sights and attractions that are fun, appealing and safe is a great way to share all that the state has to offer. The Nevada Commission on Tourism’s website also has a wealth of helpful information and resources.
  3. Don’t be afraid to share your opinion and tips on less well-traveled spots. Having a basic knowledge of tourist attractions to share with newcomers is imperative, but many guests will also appreciate your insider knowledge about where locals like the hang out, off the beaten path sites to visit, etc.

How do you promote Nevada and Las Vegas among your hospitality guests?

Resources

Nevada Commission on Tourism – The official Nevada Travel and Tourism Website

© 2011 National Hospitality Institute®, TAM® of Nevada

You’re Hired! Landing a Job in the Hospitality Industry

We all know the economy is tough right now, and the job market is competitive. However, this year things are slowly starting to turn around, and we can all breathe a little easier. According to the Nevada Department of Employment, Training & Rehabilitation and Clark County Comprehensive Planning, five of the eight largest employers in Clark County are in the hospitality industry, great news for those looking to get hired. (Clark County, NV).

For dedicated job searchers, it helps to stay ahead of the pack and use all of the resources available to you if you want to land a great job in a tight market. In this day and age, it’s not enough to look through the ‘Help Wanted’ section in the newspaper. Employers are using job search websites, word of mouth, and social media tools to reach potential candidates, and connecting has never been easier. Here are a few sites that will help you to jump start the search for your next hospitality career!

Job Listing Websites – There are jobs out there, you just have to know where to look. A great first step is doing a job search on any number of reputable employment websites. Sites like Nevada Job Connect and Recruiting Nevada are great for finding Nevada-area careers. Also check national sites like Monster and Indeed for additional listings, and industry specific sites like Hospitality Job Site. Also, if there is a particular company you want to work for, but sure to check their company website. Casinos, restaurants and clubs often have sections on their websites dedicated to employment listings, and this is one of the first places you’ll find out about available positions.

Social Media Networks – Many employers are now using Twitter, Facebook, LinkedIn and even YouTube to reach out to candidates. If you use Twitter or Facebook, make sure to ‘follow’ or ‘like’ companies you would be interested in working for, and watch for updates. Also, consider connecting with TAM ® of Nevada as we often rebroadcast any job postings or casting calls that we feel may be of interest to those in the hospitality or beverage industry on Twitter and Facebook. There are many individuals and organizations on popular social media platforms that focus on broadcasting job alerts, so you want to make sure to get out there and network socially. Let your social circle know you are looking for work, and don’t be afraid to reach out to others to help with the search; word of mouth can be invaluable.

Industry Websites and Blogs – It’s a great idea to stay up-to-date on what’s going on in your industry while you’re searching. Visiting hospitality industry blogs and websites will keep you in the loop with updates on what’s new in your industry and local area. Sites like Vegas Chatter are great for learning about new restaurant and bar openings in Las Vegas; you can easily get a heads up on who might be hiring new workers. Also check blogs like Hospitality Job Site’s blog or sites like Nightclub & Bar for tips and industry news.

Searching for a great position that you’ll enjoy and excel in can be a daunting process, but having the right tools to help you get started can greatly boost your chances of success. What are your favorite sites when searching for a job?

Resources

© 2011 National Hospitality Institute®, TAM® of Nevada

Keep Things Safe, Don’t Over Serve – Warning Signs a Guest May Be Becoming Intoxicated

Servers, bartenders and anyone else responsible for service and sale of alcoholic beverages has a very important job on their hands… knowing how to spot an inebriated guest, and knowing when to intervene. As a server, it’s important to make sure that your guests and patrons are having an enjoyable time, are served exactly what they ordered, and remain respectful of the establishment and others. On top of all of this, it’s imperative to watch for any warning signs that they may be intoxicated. As such, a bartender or server should always be closely monitoring their guests.

To learn the warning signs to watch out for take the Techniques of Alcohol Management (TAM)® course offered by TAM® of Nevada.

Good judgment, a strong moral compass and knowledge of the Techniques of Alcohol Management (TAM)® are all crucial qualities in a service professional; we have a strong obligation to make sure guests are well taken care of, and can make it home safely without injuring themselves or others.

What warning signs do you watch for when you are working? How do you handle situations involving intoxicated patrons?

© 2011 National Hospitality Institute®, TAM® of Nevada

Bon Appetit! Food and Wine Pairings 101

There are only 174 Master Sommeliers in the world, and 16 of those call Las Vegas home, more than any other U.S. city (Mastersommeliers.org). Not everyone can be a polished wine aficionado, but a server can demonstrate their skill and competence to their guests with some basic knowledge about food and wine pairings. An understanding of what basic combinations go together best, and the skill to recommend a bottle you have on hand to pair with a meal will impress your guests and demonstrate your knowledge. Here are some tips every service professional should know:

  1. Match the texture of the food with the texture of the wine. If you’re going for a hearty or rich meal, make sure to pick a robust wine that will hold up to the textures and the flavors, and vice versa (Real Simple).
  2. When choosing a wine, take the sauce and preparation into consideration, not just the meat. Many people rely only on the meat when choosing the wine and stick with the old standby that white wine goes with white meat and red wine with red meat. However, the sauce is often the dominant flavor in a dish, and a buttery, smooth chardonnay can pair beautifully with pork or steak, when it’s finished in a cream sauce (Wine Country Network).
  3. Always follow personal preferences! Ask your guests what their favorite wines are: some people just don’t like red wines, wines from a particular region, etc. Spices, aromas and flavors appeal to people in different ways, so help your guests to follow their taste buds’ preferences to find something they will like.

Another suggestion for some wine education, and a helpful tool to boot, is Natalie MacLean’s Wine & Food Matcher. Pop in any combination of dishes and/or wines (or cocktails!), and the tool will make suggestions for pairings.

A little help goes a long way, and now you’re well on your way to feeling confident in making suggestions for tasty and memorable combinations. What are your favorite food and wine pairings?

Resources

The Court of Master Sommeliers – Membership

5 Keys to Pairing Food and Wine – Real Simple

Food & Wine Pairing Tips – Wine Country Network

Nat Decants – Wine & Food Matcher

© 2011 National Hospitality Institute®, TAM® of Nevada