Tag: hospitality industry

Working Hard for the Money – The Account of an Undercover Service Professional

Published on by TAM of NevadaLeave a comment

Looking to find a job working on the wait staff at one of Las Vegas’ trendy clubs? Working as a service professional can be rewarding, challenging, and fast-paced. We all know that servers, bartenders, security officers and just about everyone else in this industry often spend all night on their feet working to make sure their guests are having an excellent time in a safe and pleasant atmosphere, all with a smile on their faces.

Reporter Steve Bertoni recently went to work undercover as a bus boy at The Bank Nightclub in Las Vegas. He wrote about his experience for Fobes.com, and it’s clear he’s gained a newfound appreciation for just how hard a service professional works in this town. Check out his article, “Inside the Vegas Party Machine,” for his first-hand account of the rigors he went through; from his training to upsell services, to requirements to maintain an extreme attention to detail in all areas of service. We think this is a great in-depth view of what an average day can look like for a bus boy, and readers will see just how hard service professionals work.

Don’t forget, in order to work in the hospitality industry in Nevada, you’ll need to obtain your Health Card, and your Alcohol Awareness Card. You can obtain your alcohol awareness card online or in-person from TAM® of Nevada. It’s the first of several steps to becoming a stellar hospitality professional.

Do you think Steve Bertoni’s account of his time on the job is a realistic portrayal of the service industry? What type of on-the-job training have you been through prior to the start of work?

Resources

Inside the Vegas Party Machine – Forbes.com

© 2011 National Hospitality Institute®, TAM® of Nevada

Promote Nevada as a Safe Vacation Spot!

Published on by TAM of NevadaLeave a comment

Nevada in general and Las Vegas in particular has something for everyone. People come to town for sight-seeing, family vacations, bachelor parties and weddings, shows, gambling and more. We’ve all heard the saying “What happens in Vegas stays in Vegas,” but let’s not keep it all a secret; let’s show everyone that Las Vegas is a safe and exciting place to spend their time.

By promoting and practicing safe alcohol service, you can help do your part to ensure that newcomers to Vegas can have a blast, but make it around town and back home without harming themselves or others. Hopefully, they’ll return home to tell their friends what a great time they had! By sharing what the great state of Nevada has to offer, you can not only impress your guests and help them to enjoy a memorable experience, but hopefully they’ll spread the word, and that benefits everyone in the long run.

Here are a few things you can do to help promote Nevada and increase interest in our state:

  1. Always practice safe alcohol sales and service. The lessons you learn in your TAM® course will help you to serve responsibly. A well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Watch how much you are serving and how often. You can help to cut down on the number of over-intoxicated individuals who ruin the atmosphere for others, or potentially harm themselves. Also, call a cab for any inebriated drivers on your premises. Keeping them off the road helps keep us all safe.
  2. Have a working knowledge of what is going on in and around town. Refer to our blog postings “Where’s the Party,” and, “Share the Vegas Inside Scoop For Bigger Tips,” for information on how to impress your guests and introduce them to all of the fine things going on around town. Helping to steer vacationers towards sights and attractions that are fun, appealing and safe is a great way to share all that the state has to offer. The Nevada Commission on Tourism’s website also has a wealth of helpful information and resources.
  3. Don’t be afraid to share your opinion and tips on less well-traveled spots. Having a basic knowledge of tourist attractions to share with newcomers is imperative, but many guests will also appreciate your insider knowledge about where locals like the hang out, off the beaten path sites to visit, etc.

How do you promote Nevada and Las Vegas among your hospitality guests?

Resources

Nevada Commission on Tourism – The official Nevada Travel and Tourism Website

© 2011 National Hospitality Institute®, TAM® of Nevada

Want to Stay Up-to-Date on Alcohol Awareness? Join Us Socially!

Published on by TAM of NevadaLeave a comment

TAM® of Nevada is dedicated to providing superior education and service to Nevada’s hard working service professionals. We are happy to be a provider alcohol awareness education and alcohol education cards for over 25 years now. In addition to this, we are happy to now have the opportunity to connect with industry professionals socially, and invite you to join us! You can find us on both Facebook and Twitter. Connect with us to stay up-to-date on industry news and events, facts and figures about alcohol awareness and education, course and schedule information, how-to videos, cocktail recipes, industry job listings, and more. Need even more incentive? By joining us, you can be the first to learn about any coupons and deals available for enrollment in a TAM® course, available only to our social media followers.

© 2011 National Hospitality Institute®, TAM® of Nevada

You’re Hired! Landing a Job in the Hospitality Industry

Published on by TAM of Nevada4 Comments

We all know the economy is tough right now, and the job market is competitive. However, this year things are slowly starting to turn around, and we can all breathe a little easier. According to the Nevada Department of Employment, Training & Rehabilitation and Clark County Comprehensive Planning, five of the eight largest employers in Clark County are in the hospitality industry, great news for those looking to get hired. (Clark County, NV).

For dedicated job searchers, it helps to stay ahead of the pack and use all of the resources available to you if you want to land a great job in a tight market. In this day and age, it’s not enough to look through the ‘Help Wanted’ section in the newspaper. Employers are using job search websites, word of mouth, and social media tools to reach potential candidates, and connecting has never been easier. Here are a few sites that will help you to jump start the search for your next hospitality career!

Job Listing Websites – There are jobs out there, you just have to know where to look. A great first step is doing a job search on any number of reputable employment websites. Sites like Nevada Job Connect and Recruiting Nevada are great for finding Nevada-area careers. Also check national sites like Monster and Indeed for additional listings, and industry specific sites like Hospitality Job Site. Also, if there is a particular company you want to work for, but sure to check their company website. Casinos, restaurants and clubs often have sections on their websites dedicated to employment listings, and this is one of the first places you’ll find out about available positions.

Social Media Networks – Many employers are now using Twitter, Facebook, LinkedIn and even YouTube to reach out to candidates. If you use Twitter or Facebook, make sure to ‘follow’ or ‘like’ companies you would be interested in working for, and watch for updates. Also, consider connecting with TAM ® of Nevada as we often rebroadcast any job postings or casting calls that we feel may be of interest to those in the hospitality or beverage industry on Twitter and Facebook. There are many individuals and organizations on popular social media platforms that focus on broadcasting job alerts, so you want to make sure to get out there and network socially. Let your social circle know you are looking for work, and don’t be afraid to reach out to others to help with the search; word of mouth can be invaluable.

Industry Websites and Blogs – It’s a great idea to stay up-to-date on what’s going on in your industry while you’re searching. Visiting hospitality industry blogs and websites will keep you in the loop with updates on what’s new in your industry and local area. Sites like Vegas Chatter are great for learning about new restaurant and bar openings in Las Vegas; you can easily get a heads up on who might be hiring new workers. Also check blogs like Hospitality Job Site’s blog or sites like Nightclub & Bar for tips and industry news.

Searching for a great position that you’ll enjoy and excel in can be a daunting process, but having the right tools to help you get started can greatly boost your chances of success. What are your favorite sites when searching for a job?

Resources

© 2011 National Hospitality Institute®, TAM® of Nevada