Tag: bartenders

Job Hunting: 4 Tips for Finding Hospitality Jobs in Las Vegas

Published on by TAM of Nevada2 Comments

hospitality-jobs-marketWe all know the job market for hospitality workers is competitive. However, companies across southern Nevada are always advertising new positions, and there are some great opportunities are out there for motivated job seekers. For example, new Las Vegas property SLS Las Vegas announced this week that they are hiring 300 hotel, restaurant and finance positions this month, with 2,500 more positions to open up in the spring (Vegas News). This is exciting news for Las Vegas locals and just the tip of the iceberg in terms of opportunities for TAM® Card holders. Are you looking for a new career? Here are some tips to help you on your job search:

  1. Identify companies you would like to work for. It’s not enough to check job listing websites and hope to find an opportunity. Make a list of companies or local properties you would be interested in working for, and connect with them directly. Las Vegas hotels, clubs and casinos are great about posting information on job openings and hiring fairs on their websites and social media channels. Staying connected with local properties will give you a heads up as soon as open positions are announced.
  2. In an effort to help hardworking TAM® Card holders connect with local employers, we keep an up-to-date job posting board at our official training center on Paradise Road. When you come in for an alcohol awareness class or proctored exam, make sure you check out our job board near the reception desk. We keep in touch with properties all over town and try to keep our students informed about any available positions for hospitality and service professionals. You may find a listing that would be a great fit for you.
  3. Visit job fairs to meet with potential employers face-to-face and make a great impression. TAM® students receive the best alcohol awareness training possible, and employers know it. By attending job fairs, you can sell yourself, and your skills, to employers, and network with representatives from several companies in one setting. You never know who you’ll run into; TAM® of Nevada Manger Sherry Cummings attended a Diversity Career Fair at the Palms Casino and Resort in mid-February to meet with local companies and TAM® Card holders. If you see us at a local event, remember to say hello!
  4. Be prepared for an interview and any next steps. So you’ve obtained your TAM® Card, performed a job search, and now have an interview lined up… your work still isn’t done. You’ll need to impress hiring managers with your personality, attitude and work ethic. For tips on how to ace an interview, check out our blog post, “Come Prepared and Ace Your Next Hospitality Industry Job Interview.”

Searching for a great position can be a challenging process, but having the right tools to help you get started can greatly boost your chances of success. What tips would you give to job seekers for finding a hospitality or service position in Las Vegas?

Resources

SLS Las Vegas Now Hiring 300 Hotel, Restaurant and Finance Leadership Positions – VegasNews.com

© 2014 National Hospitality Institute®, TAM® of Nevada

Upselling to Increase Profits and Net Better Tips

Published on by TAM of NevadaLeave a comment

Upselling_BarWorkers in the hospitality industry often depend on tip money for the majority of their income. Looking for ways to increase your earnings? When coupled with great customer service, a higher tab almost always equates to a higher tip, and what service professional doesn’t want to increase bar sales, and in turn, their own tips? There are several ways to net bigger tips, wow your guests, and impress your manager by netting bigger sales. Nightclub & Bar recently released an article titled, “5 Tips in Training Your Staff to Upsell,” and we here at TAM® of Nevada wholeheartedly agree with their suggestions. You can read the full article here, and check out a few more suggestions for TAM® Card holders that we’d add to the list:

  1. When done correctly, upselling is one of the most effective ways to increase your earnings potential. For example, if a mixed drink comes in a standard size or large size, it would be acceptable to ask your guest if they’d like to order the larger size. Just remember to keep an eye on any patrons so they aren’t over served. A larger drink will contain more alcohol than a standard serving size. Similarly, try and promote your top shelf liquors. If a patron asks for a mixed drink, ask them if they’d like to select the premium option. A simple suggestion such as, “Would you like your drink with Grey Goose?” is an easy way to upsell your offerings without being pushy.
  2. Suggest premium beverages or signature drinks over well drinks to increase sales. A patron can get a well drink anywhere, suggesting one of your establishment’s popular signature cocktails can instantly boost the bar tab, and your customer gets to try something new and exciting.
  3. Drink sales aren’t the only item to focus on; you can also upsell food items on you menu. Try offering your bar patrons an appetizer or entrée to go with their drinks. A simple, “Would you like to try some buffalo wings to go with your beer?” is always a good tactic.

Providing excellent customer service in addition to responsible beverage service is one of the most important duties of a bartender or server. What other tips about suggestive selling and upselling would you add to the list?

Resources

© 2013 National Hospitality Institute®, TAM® of Nevada

Make It Your 2013 Resolution to Renew Your TAM® Card

Published on by TAM of NevadaLeave a comment

TAM02_057Alcohol awareness cards expire every four years, are you due for renewal in 2013? Renewing your TAM® Card or alcohol awareness card has never been easier. Additionally, if you have obtained your alcohol awareness card from a different provider in the past, you can still renew with TAM® of Nevada. Why not complete the best training available and trade up for an official TAM® Card?

Please use the following information as a “cheat sheet” of TAM® Card renewal information, and pass on to anyone you know who may benefit from these details.

  1. Contrary to popular belief, there is no such thing as a “shorter” class for students who need to renew their alcohol education cards. State law mandates that students must complete the ENTIRE program following specific topics and curriculum every four years in order to remain in compliance. Plan on dedicating about 3 hours to your course, followed by a short exam.
  2. Online or on-site, the choice is yours on which option fits best with your lifestyle and schedule. Classroom training is NOT required; you can take your alcohol awareness course online. You’ll receive the same great training and a valid TAM® Card with either option.
  3. We now also offer open lab time on Tuesdays for students who would like to complete their alcohol awareness training online, but do not have access to a computer. Students are welcome to visit our training center and use our computer lab to complete their training every Tuesday between 9:00am and 5:00pm.

TAM® is the industry-leading program for responsible alcohol server training and is approved by the Commission on Postsecondary Education in Nevada. Don’t accept substitutes. Trade in your old card and get a new TAM Card® today.

We look forward to seeing you soon!

© 2013 National Hospitality Institute®, TAM® of Nevada

Wishes for Safe and Happy Holidays from TAM of Nevada

Published on by TAM of NevadaLeave a comment

TAM CardLas Vegas is a city that knows how to throw a party. Bars and restaurants all across town are preparing for a week of successful and festive holidays promotions. With everyone getting revved up for the holiday season and big holiday parties, what does that mean to you as a server, seller, security officer, operator or establishment owner? You need to be prepared.

  • Servers and sellers should be extra vigilant in checking identification and observing guests. Be sure that your guests are not over-served and are getting enough food and water while they are enjoying their alcoholic beverages. If one of the guests in a group you are serving becomes intoxicated, check with other guests in their group to make sure that they have a safe ride home. If necessary, let any guests know that AAA will offer Tipsy Tow service with a one-way ride to drivers and their vehicles, up to 5 miles, at no cost on both Christmas Eve and New Year’s Eve. Rest assured that tow service will only be provided to a driver’s home and not to any other drinking establishment or similar location, so you know your patrons will get home safely.
  • Security Professionals should note that big party nights equal higher energy levels, increased levels of excitement and overindulgence. Be visible and interact with your establishment’s guests to defuse potential issues. Be extra diligent when checking IDs to ensure that you keep the underage out of your 21 and over establishment! A recent decoy operation during a “Santa Pub Crawl” in Reno resulted in a 91% compliance rate for establishments checked for selling alcohol to minors, which is great. But, regardless of the impressive compliance rate, there were still establishments which failed the check. Don’t let your guard down this holiday season (KOLO 8 News).

We would love to hear from you! What other recommendations do you have for keeping the holiday celebrations fun and safe for your guests?

TAM® of Nevada is wishing all of our students a safe and happy holiday season and New Year. If you could like to come in for a TAM® Class or proctored exam next week, our holiday hours are as follows:

  • Monday 12/24 and Tuesday 12/25 – CLOSED.
  • Wednesday 12/26 through Friday 12/28 – Open 8:30am-5:00pm. Classes at 9:00am and 2:00pm.
  • Saturday 12/29 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Monday 12/31 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Tuesday 1/1 –CLOSED. We will reopen for regular business hours beginning Wednesday, January 2nd at 8:30am.

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada