Tag: bartenders

Las Vegas Job Market Shows Improvement for Hospitality Industry

Published on by TAM of Nevada1 Comment

Are you a job seeker in Las Vegas? Then you probably know the labor market is still very competitive right now. While we’re not out of the woods yet, according to a new report from the Nevada Department of Employment, Training and Rehabilitation, the Nevada job market is starting to show some modest improvement over the same time last year (DETR). Perhaps even more interesting, the largest job gains were shown in industries that staff TAM® Card holders and other service professionals. The leisure and hospitality industry had 262,600 workers in January, 10,500 more than the same month a year ago. Food service and drinking establishments added 5,400 jobs while casino hotels and gaming establishments grew by 4,700 (8 News Now).

Are you doing all you can to maximize your employment search? Be sure to check out our blog posts “Looking for a New Career? A Job in the Hospitality Industry May Be Right for You,” and, “Landing a Job in the Hospitality Industry,” for additional tips on finding your dream job in Southern Nevada. Remember, you’ll also need to obtain your TAM® Card prior to serving or selling alcoholic beverages in Southern Nevada. Get a jump on the competition and visit our website to register for one of our online or on-site alcohol awareness classes today.

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© 2012 National Hospitality Institute®, TAM® of Nevada

2012 Consumer Electronics Show Comes to Town

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Take the Opportunity to Promote Las Vegas as a Safe Vacation Spot and Make the Most of 150,000 Visitors

The Consumer Electronic Show (CES) is one of the biggest draws of the year in Las Vegas. Why not make the most of being on center stage to show visitors from all over the world all that Vegas has to offer? Taxi companies are planning to get more drivers on the streets, hotel room prices have skyrocketed for the week, and establishments all over town are preparing to face huge crowds of patrons looking for food, drink, quality service, and a good time.

If you’re planning to work during the course of the event, it presents a great opportunity to make a king’s ransom in tip money, and wow your guests at the same time. Are you looking for ways to get bigger tips? One thing that can set you apart from other cocktail servers and bartenders is sharing some of the Vegas inside scoop with your guests. Your guests may be in town for a business function, but you can help make their visit memorable with prompt service, extra attention and a few simple suggestions. Your guests will certainly appreciate your ability to make recommendations on parties, places to go to after dinner, or any packages or special events for conference attendees.

  1. Promote Las Vegas as a safe vacation spot. Helping to steer visitors towards sights and attractions that are fun, appealing and safe is a great way to share all that the city has to offer. With safety first in mind, encourage visitors not to walk alone at night and to stay on the strip. The Nevada Commission on Tourism’s website also has a wealth of helpful information and resources for popular attractions. Hopefully, visitors will return home to tell their friends what a great time they had! By sharing what the great state of Nevada has to offer, you can not only impress your guests and help them to enjoy a memorable experience, but hopefully they’ll spread the word, and that benefits everyone in the long run.
  2. Make suggestions to your guests for visiting popular spots around town. As a local, you can capitalize on your knowledge of what is going on in and around town. You may want to suggest use of the Las Vegas monorail, trolleys, free trams, and free shuttles. Visitors will expect crowds and having a variety of options to get around will be helpful. And, why not promote the free shows and attractions around town? Suggest checking out the fountain shows, the Fremont Street experience, the Volcano at the Mirage, the Show in the Sky at the Rio, and any other free or low cost attractions that might be worth a visit. Many guests will also appreciate your insider knowledge about where locals like the hang out, off the beaten path sites to visit, etc.
  3. Always practice safe alcohol sales and service. The lessons you learn in your TAM® course will help you to serve responsibly. A well-educated server is familiar with alcohol’s effects on the body and can recognize the dangerous signs of over-intoxication. Watch how much you are serving and how often. You can help to cut down on the number of over-intoxicated individuals who ruin the atmosphere for others, or potentially harm themselves. Also, call a cab for any inebriated drivers on your premises. Keeping them off the road helps keep us all safe.

How are you planning to make the most of the CES crowds?

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

Looking for a New Career? A Job in the Hospitality Industry May Be Right for You

Published on by TAM of Nevada1 Comment

Ever you wish you had a job you love? If you’re looking to make a career change, you may want to consider looking for your dream job in the hospitality industry. Hospitality professionals work in a variety of positions including bartenders, servers, managers, hosts, security professionals, clerks and more. A career change could result in a number of benefits including increased job satisfaction, increased earnings, a chance to try something new and expand your skill set, and more.

You may enjoy a career in the hospitality or nightlife industry if:

  1. You enjoy interacting with customers. A desk job isn’t for everyone, and if you like being around other people, a career in the service industry may be right for you. Many hospitality professionals love that their careers allow them day to day interaction providing quality customer service to their guests. If you enjoy a job where you are face to face with your patrons, you may enjoy a career in the hospitality industry where you’ll get to converse with your customers, meet new people and listen to others.
  2. You have a great personality. One can make a lasting impression on patrons and increase their earning potential by having a positive attitude, being helpful and providing excellent customer service. As a server or bartender, you’re often the first, and last, staff member a customer encounters. Your interactions will set the tone for the evening so you want to greet your customers warmly, and leave them reflecting on a positive experience once they head for the door.
  3. You love living in Las Vegas and want to share that with others. Nevada in general and Las Vegas in particular is a very popular destination spot, and you’re likely to interact with tourists on a regular basis. By promoting and practicing safe alcohol service, and sharing your insider knowledge about what is great within the city, you can help do your part to ensure that newcomers to Vegas can have a blast, but make it around town and back home without harming themselves or others. Hopefully, they’ll return home to tell their friends what a great time they had! By sharing what the great state of Nevada has to offer, you can not only impress your guests and help them to enjoy a memorable experience, but hopefully they’ll spread the word, and that benefits everyone in the long run.

Are you ready to explore the idea of a career in the hospitality industry? A TAM® Card is required for anyone selling or serving alcoholic beverages in Southern Nevada, so be prepared! Many restaurants and bars will ask to see your TAM® Card before you start, so give yourself a head start and a leg up on other applicants by completing your alcohol awareness training and obtaining your TAM® Card today.

© 2011 National Hospitality Institute®, TAM® of Nevada

Would You Like Wine With That? Alcohol Sales Are Expanding Into Unique Venues

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Would you like a glass of wine with your popcorn? Depending on where you live, you may hear something to that effect next time you go out to the movies. Several different fast casual restaurants and retail locations are now exploring the idea of adding liquor sales to the mix at select locations across the country. Alcohol sales are generally highly profitable for businesses, and in a down economy, owners and operators are exploring creative new ways to boost sales.

According to the New York Post, AMC Theatres is considering adding liquor sales and sit-down restaurant options at theatres in New York. A new law would allow consumers to bring their drinks into the theatre if the movie house has a sit-down eatery establishment on-site. The idea is to draw in more adult patrons and help boost sales at movie theatres. How convenient would it be to combine a sit-down dinner and a movie in one location?

Restaurant chains around the country are also experimenting with liquor sales, with mixed results. Places like Starbucks and Sonic are adding beer and wine sales at select locations to test the waters (New York Times). For example, Starbucks is currently testing out beer and wine sales at five of its store locations in the Pacific Northwest. And, let’s not forget that traditional retail sales locations are also experimenting with beer and wine sales. Be sure to read our blog post, “Whole Foods Invites Customers to Sample the Selection,” to learn about popular grocery chain Whole Foods’ foray into the market.

What do you think? Are these retailers finding new ways to cater to consumers, or are they inviting trouble? Whether you are a bartender, server, clerk or cashier, responsible alcohol sales are a must. Remember, alcohol awareness training isn’t just for bartenders and servers in Nevada. Grocery and convenience store clerks and cashiers in Clark and Washoe Counties are also required to obtain their TAM® Cards (Nevada Revised Statutes). TAM® of Nevada will train you and your co-workers to provide responsible beverage service that will keep your patrons safe and excited to return again in the future, no matter what type of establishment you work for.

What do you think about adding liquor sales to fast casual restaurants or movie theatres? What types of challenges would you expect to see?

Resources

© 2011 National Hospitality Institute®, TAM® of Nevada