Tag: alcohol awareness card

Meet Our Instructors: Mike Barden

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mikebardenWelcome back for the next in our “Meet Our Instructors” series of blog posts. Before we profile another one of our instructors, we’d like to give a warm welcome to the newest TAM® of Nevada employee, Manuel. Manuel will be working at our front desk, so make sure to say “hello” when you come in for your alcohol awareness class or proctored exam. This week, let’s meet another one of our instructors, a true beverage industry expert, Mr. Mike Barden.

Before becoming a certified TAM® Instructor, Mike worked at Nevada Beverage Co. for nearly 28 years, holding many roles, including merchandiser, salesman, supervisor of P.O.S department and sales supervisor. For 12 years, Mike was head of training at Nevada Beverage Co., with the responsibility of training everyone in the sales and merchandising department for their positions and making sure existing employees stayed current with company training.

Now, Mike brings his real-world experience to students at the TAM of Nevada office.

What’s the most important piece of advice you’d give to a TAM Card holder?

Mike: Remember to ID everyone under the age of 30 and watch for fake ID’s.

What originally attracted you to work in the hospitality industry?

Mike: Interesting people, and the knowledge they have of gaming and hotels.

What’s your favorite thing about living and working in Las Vegas?

Mike: I love the climate, and get to play golf more often. I also love the variety of people here in Vegas; it’s truly a 24-hour town.

If you’d like to attend a TAM® Class taught by Mike, register for a class on our website. Mike’s teaching schedule varies by week, but you can normally find him teaching students on Mondays and Wednesdays. Or, visit us for one of our regularly scheduled classes with any of our talented instructors.

© 2013 National Hospitality Institute®, TAM® of Nevada

Make It Your 2013 Resolution to Renew Your TAM® Card

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TAM02_057Alcohol awareness cards expire every four years, are you due for renewal in 2013? Renewing your TAM® Card or alcohol awareness card has never been easier. Additionally, if you have obtained your alcohol awareness card from a different provider in the past, you can still renew with TAM® of Nevada. Why not complete the best training available and trade up for an official TAM® Card?

Please use the following information as a “cheat sheet” of TAM® Card renewal information, and pass on to anyone you know who may benefit from these details.

  1. Contrary to popular belief, there is no such thing as a “shorter” class for students who need to renew their alcohol education cards. State law mandates that students must complete the ENTIRE program following specific topics and curriculum every four years in order to remain in compliance. Plan on dedicating about 3 hours to your course, followed by a short exam.
  2. Online or on-site, the choice is yours on which option fits best with your lifestyle and schedule. Classroom training is NOT required; you can take your alcohol awareness course online. You’ll receive the same great training and a valid TAM® Card with either option.
  3. We now also offer open lab time on Tuesdays for students who would like to complete their alcohol awareness training online, but do not have access to a computer. Students are welcome to visit our training center and use our computer lab to complete their training every Tuesday between 9:00am and 5:00pm.

TAM® is the industry-leading program for responsible alcohol server training and is approved by the Commission on Postsecondary Education in Nevada. Don’t accept substitutes. Trade in your old card and get a new TAM Card® today.

We look forward to seeing you soon!

© 2013 National Hospitality Institute®, TAM® of Nevada

TAM® Students Tell Us What They Think – Satisfaction From Start to Finish!

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Often imitated, never duplicated, TAM® of Nevada has been the sole provider of official TAM® Cards to the Las Vegas community for over 25 years, and we are always striving for customer satisfaction. If you’ve completed your alcohol awareness training with us in the past, you know that at the conclusion of the course we invite students to complete a short survey about their experience with TAM® of Nevada.

We always read customer comments and feedback, and are happy to report that TAM® Students are overwhelmingly happy with our training program. Some quick facts include:

  • 94% of our customers surveyed were very satisfied or satisfied with the training they received.
  • 98% of customers surveyed would definitely or probably recommend TAM to a friend or family member.

Additional feedback from our students includes:

  • Keep up the good work with the amazing, informative, and friendly staff! I learned a lot of things I’ve never known about alcohol!
  • I have had a TAM card since the inception. This was the best and most informative class I have ever attended!
  • The office staff from top to bottom was helpful and nice. That’s rare these days.

As a reminder to our students who haven’t yet completed our customer survey, we randomly choose a survey respondent every quarter to win a $100 Amazon gift card. Congratulations again to Jamie M., our most recent winner!

Thank you again to all of our TAM® students and customers for their patronage and helpful responses.

© 2012 National Hospitality Institute®, TAM® of Nevada

 

TAM® of Nevada Now Offering TAM Card Exams in English, Spanish, Arabic, and Korean

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Las Vegas employers know that this is a diverse, multicultural area featuring residents who speak a variety of different languages, both at home and in the workplace. Are any of your staff members non-native English speakers? If any of your employees have English as a second language, TAM® of Nevada is offering a great new benefit for them.

Do you have ESL staff members who may feel more comfortable taking their alcohol awareness training exam in their first language? With our classroom-based training option, TAM® of Nevada now offers students the opportunity to complete their final exam in English, Spanish, Arabic, or Korean. (Note: We will also be adding Tagalog soon.) Students with English as a Second Language can focus on what they have learned without the additional hurdle of English literacy.

Don’t forget, ESL students aren’t the only ones who need TAM® Training. Employers have a duty to ensure that ALL of their employees are properly trained in responsible alcohol beverage service prior to their start of work. Why not take the guesswork out of the scenario and contact TAM® of Nevada? We offer classroom-based, online, Spanish language, and special onsite alcohol awareness classes for groups and companies, and we’ll make sure your staff is trained the right way. Read our blog post, “TAM® Offers On-Site Classes for Nevada Businesses,” for more information on alcohol awareness training solutions tailor-made for our corporate clients.

© 2012 National Hospitality Institute®, TAM® of Nevada