Make It Your 2013 Resolution to Renew Your TAM® Card

TAM02_057Alcohol awareness cards expire every four years, are you due for renewal in 2013? Renewing your TAM® Card or alcohol awareness card has never been easier. Additionally, if you have obtained your alcohol awareness card from a different provider in the past, you can still renew with TAM® of Nevada. Why not complete the best training available and trade up for an official TAM® Card?

Please use the following information as a “cheat sheet” of TAM® Card renewal information, and pass on to anyone you know who may benefit from these details.

  1. Contrary to popular belief, there is no such thing as a “shorter” class for students who need to renew their alcohol education cards. State law mandates that students must complete the ENTIRE program following specific topics and curriculum every four years in order to remain in compliance. Plan on dedicating about 3 hours to your course, followed by a short exam.
  2. Online or on-site, the choice is yours on which option fits best with your lifestyle and schedule. Classroom training is NOT required; you can take your alcohol awareness course online. You’ll receive the same great training and a valid TAM® Card with either option.
  3. We now also offer open lab time on Tuesdays for students who would like to complete their alcohol awareness training online, but do not have access to a computer. Students are welcome to visit our training center and use our computer lab to complete their training every Tuesday between 9:00am and 5:00pm.

TAM® is the industry-leading program for responsible alcohol server training and is approved by the Commission on Postsecondary Education in Nevada. Don’t accept substitutes. Trade in your old card and get a new TAM Card® today.

We look forward to seeing you soon!

© 2013 National Hospitality Institute®, TAM® of Nevada

Wishes for Safe and Happy Holidays from TAM of Nevada

TAM CardLas Vegas is a city that knows how to throw a party. Bars and restaurants all across town are preparing for a week of successful and festive holidays promotions. With everyone getting revved up for the holiday season and big holiday parties, what does that mean to you as a server, seller, security officer, operator or establishment owner? You need to be prepared.

  • Servers and sellers should be extra vigilant in checking identification and observing guests. Be sure that your guests are not over-served and are getting enough food and water while they are enjoying their alcoholic beverages. If one of the guests in a group you are serving becomes intoxicated, check with other guests in their group to make sure that they have a safe ride home. If necessary, let any guests know that AAA will offer Tipsy Tow service with a one-way ride to drivers and their vehicles, up to 5 miles, at no cost on both Christmas Eve and New Year’s Eve. Rest assured that tow service will only be provided to a driver’s home and not to any other drinking establishment or similar location, so you know your patrons will get home safely.
  • Security Professionals should note that big party nights equal higher energy levels, increased levels of excitement and overindulgence. Be visible and interact with your establishment’s guests to defuse potential issues. Be extra diligent when checking IDs to ensure that you keep the underage out of your 21 and over establishment! A recent decoy operation during a “Santa Pub Crawl” in Reno resulted in a 91% compliance rate for establishments checked for selling alcohol to minors, which is great. But, regardless of the impressive compliance rate, there were still establishments which failed the check. Don’t let your guard down this holiday season (KOLO 8 News).

We would love to hear from you! What other recommendations do you have for keeping the holiday celebrations fun and safe for your guests?

TAM® of Nevada is wishing all of our students a safe and happy holiday season and New Year. If you could like to come in for a TAM® Class or proctored exam next week, our holiday hours are as follows:

  • Monday 12/24 and Tuesday 12/25 – CLOSED.
  • Wednesday 12/26 through Friday 12/28 – Open 8:30am-5:00pm. Classes at 9:00am and 2:00pm.
  • Saturday 12/29 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Monday 12/31 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Tuesday 1/1 –CLOSED. We will reopen for regular business hours beginning Wednesday, January 2nd at 8:30am.

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

Brush Up On Your Bartending Skills – Inspiration from Las Vegas’ Best Flair Bartenders

Flair bartenderThere are a lot of things that go into a great bartender: a winning personality, an attention to detail, and a dedication to the legal and moral responsibilities that come with serving alcoholic beverages. Think you might be right for the job? Why not get a leg up on the competition with additional skills and techniques to set you apart from the competition?

If you can flip bottles, juggle cocktail shakers, and serve up excellent drinks with a smile, you may be a great candidate for becoming a flair bartender. Additionally, flair bartenders can do pretty well for themselves, especially if they can entertain while serving. Flair bartenders will draw in more customers, making more money for the bar, and themselves.

Flair bartenders are known for using bar tools and liquor bottles as props to entertain while they are mixing drinks. It can be quite a sight to see someone juggling liquor bottles, mixing drinks behind their backs, carefully setting fire to mixed drinks, and more. Las Vegas is home to some of the best flair bartenders in the country, and boasts several bars and clubs that showcase their talents. If you’re considering a career as a flair bartender, Las Vegas is the place to be. Make sure to check out Las Vegas Weekly’s article, “From glass-juggling to bottle-throwing, the best flair bars in Las Vegas,” for a feature on some of the city’s most impressive and popular flair bars.

So you’re ready to become a flair bartender? TAM® of Nevada has some tips on how you can get started:

Obtain your TAM® Card. All hospitality professionals in Washoe and Clark Counties are required to obtain their alcohol education card prior to working at a location where they’ll be selling or serving alcoholic beverages. The Techniques of Alcohol Management® course will satisfy state training requirements and will give you the skills and knowledge you need to serve responsibly.

Get educated on bartending techniques. Flair bartending requires a solid working knowledge of bartending skills, plus lots of practice, practice, practice! Before you start juggling liquor bottles, it’s important to learn how to mix drinks, and build up your bartending know-how of tips and techniques. It won’t matter how well you can entertain if you don’t know how to make a martini.

Practice makes perfect. Every day at work you’ll have the chance to handle bottles and shakers, so practice spinning shakers in your hand and doing simple tricks when you have some downtime. Starting with the basics and working your way up to more difficult tricks, you’ll begin to feel comfortable with your props and impress your guests at the same time. You can also watch plenty of flair training videos online for tips and tricks to learning basic flair bartending moves. A great resource is TAM of Nevada’s YouTube channel; we’re always adding our favorite flair bartending videos and tutorials.

Our most important advice of all of all: Remember to have fun! What is the best advice you would give to someone looking to start a career as a flair bartender?

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

Announcing Our Quarterly Customer Satisfaction Survey Winner – Have You Entered Our Drawing Yet?

TAM® of Nevada has been happy to serve the Las Vegas community for over 25 years, and we are always happy to hear from our customers about their experiences with our alcohol awareness training program. If you’ve completed your alcohol awareness training with us in the past, you know that at the conclusion of the course we invite students to complete a short survey about their experience with TAM® of Nevada. And, as a token of thanks for their participation, we enter survey respondents into a drawing for a $100 Amazon.com gift card prize.

We’d like to take this opportunity to thank all of our students for their survey comments and feedback. We’d also like to take this opportunity to congratulate Tami S., the most recent winner of our quarterly drawing. If you’ve recently completed your TAM Card course and haven’t yet completed the customer satisfaction survey, we invite you to visit us on Facebook to access the survey and submit your responses. While you are there, write on our Wall! Let us know your favorite part of the training, what you learned, or ask us any questions you might have.

Thinking about obtaining your TAM® Card at TAM® of Nevada? Rest assured our students have provided us with overwhelmingly positive feedback regarding their course experiences. Here are some survey responses from our customers:

  • I thought it was great. I’ve lived in California and Oregon and we have nothing that relates to this. Keep up the good work.
  • It was nice having any questions answered right on the spot. Instructors were very friendly and helpful. I passed on my first try. Thank you TAM 🙂
  • This was my first time attending this class. It was very informative. I hope to see you again when I renew my TAM card. Keep up the good work.
  • Instructor Ken made this class fun to take and informative. I learned a lot and got 100% on the test. Ken made it fun & simple to understand and prep for the test.

Thank you again to all of our TAM® students and customers for your patronage and helpful responses. Remember to visit us on Facebook and keep the conversation going.

© 2012 National Hospitality Institute®, TAM® of Nevada