Author: TAM of Nevada

Slow Night at Work? Make the Most of Your Downtime

Published on by TAM of Nevada1 Comment

Even in the busy summer months, every service professional knows that once in a while there’s bound to be a slow night at every establishment. What have you done to pass the time in the past when you’ve worked a shift without a rush of patrons to keep staff busy? The next time you find yourself at a loss for how to make the best use of your downtime at work, take a look around and see where your efforts could be best put to use.

A night with few customers makes for an opportunity to catch up on cleaning and organizing the back bar and dining areas. You can pass the time dusting down bottles on display, wiping up counters, and generally tidying up common areas. Look to see if the “Lost and Found” can be cleaned out of any sunglasses, umbrellas and knick knacks that haven’t been claimed for an extended period of time. Your manager and coworkers will appreciate the effort, and a sleek and streamlined bar will be all the more appealing to patrons.

Are you a bartender? Consider experimenting with new a new cocktail recipe if you have guests who are looking to try something new. When you don’t have to rush to take care of and keep an eye on a multitude of customers, you may have extra time to get creative. You’ll get to practice your mixology skills, impress your customers, and maybe find the next signature cocktail for your establishment’s menu. Mixology is becoming increasingly popular, and lots of patrons want to feel like bartending aficionados. Offer guidance, but let customers get involved in their drink selection. While you’re at it, why not suggest an appetizer or entrée that would pair perfectly with your creation? This is a great way to help increase sales and make sure your guests are also eating and not over consuming alcoholic beverages.

Downtime at work is the perfect time to review your Participant Manual from TAM® Class to brush up on the Techniques of Alcohol Management®. TAM® Students receive a participant manual following the completion of their training. This document has a wealth of information on the alcohol awareness topics covered in your TAM® Class. There is a reason TAM® training must be repeated every four years, this information is critical to hospitality professionals and anyone who serves or sells alcoholic beverages.

What tips do you have for other hospitality professionals to maximize their time on a slow night?

© 2012 National Hospitality Institute®, TAM® of Nevada

DUI Arrests in Las Vegas Are Up 18% in 2012

Published on by TAM of Nevada1 Comment

Las Vegas Metro Police worked tirelessly through the Independence Day celebrations on July 3rd and 4th to help keep motorists and pedestrians safe from impaired drivers. After setting up DUI checkpoints at two intersections in Las Vegas, a total of 30 drivers were arrested under suspicion of driving while impaired (Las Vegas Sun). Perhaps even more concerning, the Metro Police force has made 5,356 DUI arrests, that’s an 18% increase compared to last year. That is the equivalent of about 30 DUI arrests each day (Action News 13). Drunk driving is a serious problem that can harm not only the impaired driver, but also for others who share the roads; passengers, pedestrians, and innocent bystanders.

As a service professional, are you doing all you can to help your patrons get home safe? Bartenders, waiters and anyone else who serves alcoholic beverages have a legal and moral responsibility to serve alcohol responsibly, keep a close eye on their patrons, and promote an alternative means of getting home if anyone appears intoxicated. Hospitality workers should apply the techniques they learned in their TAM® course to serve alcoholic beverages safely.

Let’s all work to make the second half of 2012 safer for the Las Vegas metropolitan community.

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

 

Looking for a Job or Want to Post an Opening? Drop by TAM® of Nevada to View Our Job Posting Board

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We all know the economy is tough right now, and the job market is competitive. However, this year things are slowly starting to turn around, and we can all breathe a little easier. As we recently reporting in our blog post, “Las Vegas Job Market Shows Improvement for Hospitality Industry,” companies across Nevada are advertising new jobs, and there are some great opportunities are out there for job seekers.

In an effort to help connect TAM® Card Holders with Employers, we’ve put up a job posting board at our official training center on Paradise Road. When you come in for an alcohol awareness class or proctored exam, make sure you check out our job board near to the reception desk. We keep in touch with properties all over town and try to keep our students informed about any available positions for hospitality and service professionals. You may find a listing that would be a great fit for you. You’ll also find a second board near to our job board with recent news articles, information about local decoy operations, accident issues in Las Vegas, and other information that is relevant to hospitality professionals and TAM® students.

Are you a Manager or Owner with a job you’d like to advertise to our talented students? We’d be happy to post your listing, contact TAM of Nevada today and we’ll put your listing up in our center at no cost to you. You want to reduce risk of liability and make sure your staff is trained on how to properly serve and sell alcoholic beverages while providing excellent customer service. TAM® students receive the most robust and informative alcohol awareness training possible, and will be ready to work hard for your business!

Searching for a great position that you’ll enjoy and excel in can be a daunting process, but having the right tools to help you get started can greatly boost your chances of success. What tips would you give to job seekers for landing a great position?

© 2012 National Hospitality Institute®, TAM® of Nevada

Need a TAM® Card for the Busy Summer Season? A Rundown on Requirements

Published on by TAM of Nevada1 Comment

As a reminder to anyone selling or serving alcoholic beverages in Southern Nevada, you will need to obtain an alcohol awareness card if you haven’t already. Students often ask for a list of requirements and things to remember prior to taking a TAM® Class with us. Please use the following information as a “cheat sheet” of TAM Card requirements, and pass on to anyone you know who may benefit from this information.

  1. TAM® Cards are required for anyone selling or serving alcoholic beverages in Southern Nevada. This includes servers, bartenders, security professionals at establishments that sell alcoholic beverages, clerks at grocery and convenience stores who sell alcoholic beverage products, and more (Nevada Revised Statutes). Additionally, TAM Cards ARE required for anyone selling or serving alcoholic beverages for any length of time, including special one-time events. We often receive calls asking if TAM® Cards are needed for individuals who will be working to sell or serve alcoholic beverages for festivals, special weekend events, and similar situations. Even if you will only be working in this type of position for a short period of time, a TAM® Card is still mandatory.
  2. You must be 16 years of age or older to obtain a TAM Card. Read more about age requirements in our blog post, “TAM Cards for Teens.” Remember, you must be 21 years of age or older to serve or sell open alcoholic beverages, but teenagers and young adults who work as cashiers or clerks at grocery or convenience stores that sell sealed alcoholic beverages may need to obtain alcohol awareness training.
  3. You must present valid picture ID when attending a TAM® Class or sitting for a proctored exam. When you come to the TAM® Training Center for your TAM® Class, or to complete your exam if you took the online course, remember to bring a valid form of identification. Examples of valid ID include a driver license, passport, or state identification card. Please check the TAM® of Nevada website for a complete list of accepted forms of ID.
  4. Classroom training is NOT required; you can take your alcohol awareness course online. TAM® of Nevada offers classes both online or onsite. The choice is yours on which option fits best with your lifestyle and schedule. You’ll receive the same great training and a valid TAM® Card with either option.
  5. Online or in the classroom, plan on dedicating about 3 hours to your alcohol awareness training. State law requires that each student receives robust training following specific topics and curriculum, so plan to spend about three hours in your online or on-site training program followed by a short exam. Contrary to popular belief, there is no such thing as a “shorter” class for students who need to renew their alcohol education cards. State law mandates that students must complete the entire program every four years to remain in compliance.

Hopefully this clears up any questions about TAM Card requirements. Sign up for one of our classes at TAM of Nevada’s website. We look forward to seeing you soon!

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada