Author: TAM of Nevada

TAM® of Nevada Now Offering TAM Card Exams in English, Spanish, Arabic, and Korean

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Las Vegas employers know that this is a diverse, multicultural area featuring residents who speak a variety of different languages, both at home and in the workplace. Are any of your staff members non-native English speakers? If any of your employees have English as a second language, TAM® of Nevada is offering a great new benefit for them.

Do you have ESL staff members who may feel more comfortable taking their alcohol awareness training exam in their first language? With our classroom-based training option, TAM® of Nevada now offers students the opportunity to complete their final exam in English, Spanish, Arabic, or Korean. (Note: We will also be adding Tagalog soon.) Students with English as a Second Language can focus on what they have learned without the additional hurdle of English literacy.

Don’t forget, ESL students aren’t the only ones who need TAM® Training. Employers have a duty to ensure that ALL of their employees are properly trained in responsible alcohol beverage service prior to their start of work. Why not take the guesswork out of the scenario and contact TAM® of Nevada? We offer classroom-based, online, Spanish language, and special onsite alcohol awareness classes for groups and companies, and we’ll make sure your staff is trained the right way. Read our blog post, “TAM® Offers On-Site Classes for Nevada Businesses,” for more information on alcohol awareness training solutions tailor-made for our corporate clients.

© 2012 National Hospitality Institute®, TAM® of Nevada

Slow Night at Work? Make the Most of Your Downtime

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Even in the busy summer months, every service professional knows that once in a while there’s bound to be a slow night at every establishment. What have you done to pass the time in the past when you’ve worked a shift without a rush of patrons to keep staff busy? The next time you find yourself at a loss for how to make the best use of your downtime at work, take a look around and see where your efforts could be best put to use.

A night with few customers makes for an opportunity to catch up on cleaning and organizing the back bar and dining areas. You can pass the time dusting down bottles on display, wiping up counters, and generally tidying up common areas. Look to see if the “Lost and Found” can be cleaned out of any sunglasses, umbrellas and knick knacks that haven’t been claimed for an extended period of time. Your manager and coworkers will appreciate the effort, and a sleek and streamlined bar will be all the more appealing to patrons.

Are you a bartender? Consider experimenting with new a new cocktail recipe if you have guests who are looking to try something new. When you don’t have to rush to take care of and keep an eye on a multitude of customers, you may have extra time to get creative. You’ll get to practice your mixology skills, impress your customers, and maybe find the next signature cocktail for your establishment’s menu. Mixology is becoming increasingly popular, and lots of patrons want to feel like bartending aficionados. Offer guidance, but let customers get involved in their drink selection. While you’re at it, why not suggest an appetizer or entrée that would pair perfectly with your creation? This is a great way to help increase sales and make sure your guests are also eating and not over consuming alcoholic beverages.

Downtime at work is the perfect time to review your Participant Manual from TAM® Class to brush up on the Techniques of Alcohol Management®. TAM® Students receive a participant manual following the completion of their training. This document has a wealth of information on the alcohol awareness topics covered in your TAM® Class. There is a reason TAM® training must be repeated every four years, this information is critical to hospitality professionals and anyone who serves or sells alcoholic beverages.

What tips do you have for other hospitality professionals to maximize their time on a slow night?

© 2012 National Hospitality Institute®, TAM® of Nevada

DUI Arrests in Las Vegas Are Up 18% in 2012

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Las Vegas Metro Police worked tirelessly through the Independence Day celebrations on July 3rd and 4th to help keep motorists and pedestrians safe from impaired drivers. After setting up DUI checkpoints at two intersections in Las Vegas, a total of 30 drivers were arrested under suspicion of driving while impaired (Las Vegas Sun). Perhaps even more concerning, the Metro Police force has made 5,356 DUI arrests, that’s an 18% increase compared to last year. That is the equivalent of about 30 DUI arrests each day (Action News 13). Drunk driving is a serious problem that can harm not only the impaired driver, but also for others who share the roads; passengers, pedestrians, and innocent bystanders.

As a service professional, are you doing all you can to help your patrons get home safe? Bartenders, waiters and anyone else who serves alcoholic beverages have a legal and moral responsibility to serve alcohol responsibly, keep a close eye on their patrons, and promote an alternative means of getting home if anyone appears intoxicated. Hospitality workers should apply the techniques they learned in their TAM® course to serve alcoholic beverages safely.

Let’s all work to make the second half of 2012 safer for the Las Vegas metropolitan community.

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

 

Looking for a Job or Want to Post an Opening? Drop by TAM® of Nevada to View Our Job Posting Board

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We all know the economy is tough right now, and the job market is competitive. However, this year things are slowly starting to turn around, and we can all breathe a little easier. As we recently reporting in our blog post, “Las Vegas Job Market Shows Improvement for Hospitality Industry,” companies across Nevada are advertising new jobs, and there are some great opportunities are out there for job seekers.

In an effort to help connect TAM® Card Holders with Employers, we’ve put up a job posting board at our official training center on Paradise Road. When you come in for an alcohol awareness class or proctored exam, make sure you check out our job board near to the reception desk. We keep in touch with properties all over town and try to keep our students informed about any available positions for hospitality and service professionals. You may find a listing that would be a great fit for you. You’ll also find a second board near to our job board with recent news articles, information about local decoy operations, accident issues in Las Vegas, and other information that is relevant to hospitality professionals and TAM® students.

Are you a Manager or Owner with a job you’d like to advertise to our talented students? We’d be happy to post your listing, contact TAM of Nevada today and we’ll put your listing up in our center at no cost to you. You want to reduce risk of liability and make sure your staff is trained on how to properly serve and sell alcoholic beverages while providing excellent customer service. TAM® students receive the most robust and informative alcohol awareness training possible, and will be ready to work hard for your business!

Searching for a great position that you’ll enjoy and excel in can be a daunting process, but having the right tools to help you get started can greatly boost your chances of success. What tips would you give to job seekers for landing a great position?

© 2012 National Hospitality Institute®, TAM® of Nevada