Author: TAM of Nevada

Casino Security – A New TV Show to Profile Vegas Cheaters

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Do you work in security at a Las Vegas casino property? It may not always be as glamorous as an Ocean’s Eleven plotline, but casino security and surveillance in Las Vegas is a serious business. As a security guard, one has to be aware of their surroundings at all times. The job at hand is to maintain the safety and security of the staff and patrons of an establishment, and to diffuse any potentially hazardous or disruptive situation before it can happen. The job can present some unique challenges on the casino floor.

Every year gamblers come to Vegas to try their luck, and a small number of them come with the intentions of cheating the system. There is a new documentary series titled “Cheating Vegas” set to premier on Sunday on the Destination America cable channel which will detail how these cheaters try to gain an advantage, and what casinos are doing to stop them. Sunday’s premiere episode will showcase the impressive security features inside the Aria resort. Are you planning to tune in?

And remember, Nevada law specifies that security professionals in Clark County must obtain a TAM® Card prior to the start of work. It’s not just cheaters and thieves that need to be managed in a casino setting; security professional needs to be on the lookout for disruptive patrons, rowdy drunks, and even dishonest employees. To learn more about what to watch out for if you work in security or are considering a career as a security professional, read our blog post, “Casino Security – Suspicious Activity to Watch For.”

What types of scams or suspicious behavior have you witnessed while working as a security guard? What tips would you give to someone looking to work as a security professional in Las Vegas?

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© 2012 National Hospitality Institute®, TAM® of Nevada

Talking Urinal Cakes – Another Unique Tool to Combat Drunk Driving

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If the sound of a ladies voice in the men’s room has you searching for the source, it just may be coming from the urinals. In an effort to employ a unique and attention grabbing way to remind bar patrons to avoid driving drunk, the Michigan Office of Highway Safety Planning recently asked restaurant and bar owners to place “talking” urinal cakes in restrooms to encourage patrons to call a cab or a friend to get home safely. Bar and restaurant patrons have been exposed to posters, radio advertisements, and television commercials for years reminding them not to drive drunk, but this new delivery format is garnering a lot of buzz.

The Michigan OHSP, working with the Michigan Licensed Beverage Association, mailed out the motion-activated deodorizer cakes to bars and restaurants in early July as a part of statement efforts to crack down on impaired driving over the Fourth of July weekend. While the message is very serious and nothing new, the delivery method hasn’t been used before, and it’s getting people talking and taking the message to heart.

Do you think a similar program could be successful in Nevada? Do you think creative messaging like talking urinal cakes might convince bar patrons to call a designated driver? Tell us what you think!

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© 2012 National Hospitality Institute®, TAM® of Nevada

TAM® Students Tell Us What They Think – Satisfaction From Start to Finish!

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Often imitated, never duplicated, TAM® of Nevada has been the sole provider of official TAM® Cards to the Las Vegas community for over 25 years, and we are always striving for customer satisfaction. If you’ve completed your alcohol awareness training with us in the past, you know that at the conclusion of the course we invite students to complete a short survey about their experience with TAM® of Nevada.

We always read customer comments and feedback, and are happy to report that TAM® Students are overwhelmingly happy with our training program. Some quick facts include:

  • 94% of our customers surveyed were very satisfied or satisfied with the training they received.
  • 98% of customers surveyed would definitely or probably recommend TAM to a friend or family member.

Additional feedback from our students includes:

  • Keep up the good work with the amazing, informative, and friendly staff! I learned a lot of things I’ve never known about alcohol!
  • I have had a TAM card since the inception. This was the best and most informative class I have ever attended!
  • The office staff from top to bottom was helpful and nice. That’s rare these days.

As a reminder to our students who haven’t yet completed our customer survey, we randomly choose a survey respondent every quarter to win a $100 Amazon gift card. Congratulations again to Jamie M., our most recent winner!

Thank you again to all of our TAM® students and customers for their patronage and helpful responses.

© 2012 National Hospitality Institute®, TAM® of Nevada

 

TAM® of Nevada Now Offering TAM Card Exams in English, Spanish, Arabic, and Korean

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Las Vegas employers know that this is a diverse, multicultural area featuring residents who speak a variety of different languages, both at home and in the workplace. Are any of your staff members non-native English speakers? If any of your employees have English as a second language, TAM® of Nevada is offering a great new benefit for them.

Do you have ESL staff members who may feel more comfortable taking their alcohol awareness training exam in their first language? With our classroom-based training option, TAM® of Nevada now offers students the opportunity to complete their final exam in English, Spanish, Arabic, or Korean. (Note: We will also be adding Tagalog soon.) Students with English as a Second Language can focus on what they have learned without the additional hurdle of English literacy.

Don’t forget, ESL students aren’t the only ones who need TAM® Training. Employers have a duty to ensure that ALL of their employees are properly trained in responsible alcohol beverage service prior to their start of work. Why not take the guesswork out of the scenario and contact TAM® of Nevada? We offer classroom-based, online, Spanish language, and special onsite alcohol awareness classes for groups and companies, and we’ll make sure your staff is trained the right way. Read our blog post, “TAM® Offers On-Site Classes for Nevada Businesses,” for more information on alcohol awareness training solutions tailor-made for our corporate clients.

© 2012 National Hospitality Institute®, TAM® of Nevada