Happy Thanksgiving – Holiday Office Hours

Wishing a Happy Thanksgiving to all of our customers and friends this week! Please see below for our holiday office hours. The online TAM course is still available 24/7 at www.tamnevda.com!

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Happy Holidays from TAM of Nevada – Holiday Hours at the TAM® Office

Happy holidays decorationLas Vegas is a city that knows how to throw a party. Bars and restaurants are preparing for weeks of festive holidays promotions, company holiday parties, and an influx of visitors. With everyone getting revved up for the big holiday parties, what does that mean to you as a TAM® Card holder? You need to be prepared. Be extra vigilant in checking identification and observing guests. Also, make sure your TAM® Card isn’t about to expire.

If you need to renew your card prior to the start of the New Year, check out our holiday schedule below to find a class that works for your schedule. Don’t delay; make sure you are able to obtain your card in time. Remember, we also offer exam proctoring for online students six days a week.

  • Wednesday 12/18 – Last Mesquite class of 2013 will be held at the Virgin River Hotel Casino at 8:00am.
  • Thursday 12/19 – Open 8:30am-5:00pm. Last Spanish class of 2013 will be held at 9:00am.
  • Tuesday 12/24 and Wednesday 12/25 – CLOSED.
  • Thursday 12/26 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Friday 12/27– Open 8:30am-5:00pm. Classes at 9:00am and 2:00pm.
  • Saturday 12/28 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Monday 12/30 – Open 8:30am-5:00pm. Classes at 9:00am and 2:00pm.
  • Tuesday 12/31 – Open 8:30am-5:00pm. Open lab day.
  • Wednesday 1/1 and Thursday 1/2 –CLOSED. We will reopen for normal business hours beginning Friday, January 3rd at 8:30am.

TAM® of Nevada wants to wish all of our students a safe and happy holiday season and New Year!

Are You Prepared for the Holiday Blues?

During November, December and January, the holiday blues can affect many people causing them to self-medicate or turn to drugs and alcohol for relief. The odds of having drugs in your establishment are not only greater during the holidays, but also with the rise in non-medical use of prescription drugs. If you work in or run an establishment that serves or sells alcoholic beverages for on-premise or off-premise consumption, you should always take precautions to safeguard your company, yourself and your community. 

As you know, drugs bring unwanted trouble into an establishment, such as: negative press/media, violence, fights, overdoses, higher levels of intoxication, etc. Because the holiday months are peak periods for drug and alcohol use, you should pay even more attention and observe what is going on around you.

Illicit drug use is widespread. Here are some national and Nevada specific stats that are alarming and we’ve included links to pictures of these drugs so that you can identify them when you see them.

  • In 2009, an estimated 21.8 million Americans aged 12 or older were current (past month) illicit drug users, meaning they had used an illicit drug during the month prior to the survey interview. [2009 National Survey on Drug Use and Health (NSDUH)] 
  • Nevada ranks 4th in the nation in non-medical use of prescription pain relievers in people ages 18 to 25. [2006 National Survey on Drug Use and Health (NSDUH)]
  • The most commonly misused pain relievers are: Vicodin (acetaminophen and hydrocodone), OxyContin (oxycodone), Tylenol 3 (acetaminophen and codeine phosphate), and Percocet (oxycodone and acetaminophen). 
  • In the years 2002 through 2006, Nevada ranked highest in the nation aged 12 or older reporting methamphetamine use in the past year. [2006 National Survey on Drug Use and Health (NSDUH)] 
  • Marijuana was used by 76.6 percent of current illicit drug users and was the only drug used by 58.0 percent of them. [2009 National Survey on Drug Use and Health (NSDUH)] 
  • In August 2007, an NSDUH report on worker substance use indicated that 28% of full time workers (age 18 to 64) in the accommodations and food services, arts and entertainment industry had used illicit drugs in the past month.  [2007 National Survey on Drug Use and Health (NSDUH)] 

So, how can you keep drugs out without having to search and frisk everyone who comes through your doors?

  • Partner with local authorities and train your staff—Local law enforcement are your partners and can help you provide training to your employees.
  • Communicate expectations—Make sure that your new employee orientation and employee handbook covers ways to handle drugs in your establishment. Clearly state that drug use is not tolerated and give employees information about who to notify when someone (whether a guest or a colleague) is using illegal drugs on the establishment’s property.
  • Increase your security staff—Your security staff should be present, visible to your guests and well-trained in detecting the behaviors and indications of drug use.
  • Estimate BAC—Remember to calculate the BAC (Blood Alcohol Concentration) of your guests. If you notice that someone is showing the effects of the alcohol sooner than you expected, then you should be cautious as they may be taking prescription pain relievers or using some other substance.
  • Encourage reporting of suspicious behavior—You need the eyes and ears of your employees if you are going to keep drugs out of your establishment. Heighten their awareness and give them observation tips so that they are monitoring their surroundings and reporting suspicious or unusual behavior to security or management. Don’t forget to reward your employees for reporting concerns. What gets rewarded, gets repeated.
  • Post information about illicit drug use at your establishment—Hang posters about drug use and abuse and your company’s policies for illicit drug use at your establishment in restrooms and employee break rooms. 

What measures do you take to keep drugs out of your establishment?

Resources 

http://www.methresources.gov/nv.html 

http://www.oas.samhsa.gov/2k7/industry/worker.htm

http://mhds.nv.gov/dmdocuments/SANSDUHStateRankings.pdf

© 2010 National Hospitality Institute®, TAM® of Nevada