Think Green – St. Patrick’s Day Comes to Town

think-greenIt only comes once a year, but on March 17th, everyone gets to be Irish. In reality, Saint Patrick himself was actually British! (National Geographic). Saint Patrick’s Day may have started off as a quaint religious celebration in Ireland, but it’s become a festive occasion all around the world, including right here in Nevada. Green beer will be flowing from taps all over town, and many service professionals will be seriously busy on one of the biggest sales nights of the year for bars and pubs.

It doesn’t matter if you’ll be hard at work on Friday, or celebrating with the crowds, there will be something for everyone. Be sure to spread the world to your patrons; in addition to hoping for the luck o’ the Irish at the casinos, they will appreciate the information you can give them on all of the exciting celebrations around town. You can check out the extensive list of events happenings in Las Vegas here, courtesy of Vegas.com.

If you haven’t made plans for the day, it will be business as usual at TAM® of Nevada’s Training Center, so feel free to stop in at 9:00am or 2:00pm if you need to take your alcohol awareness course. Remember that your TAM® training can help everyone to celebrate safely and still have a great time.

How are you planning to celebrate? If you’re working, is your establishment doing anything special for the day?

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‘Tis the Season – Safe Beverage Service at Holiday Gatherings

service-excellenceIt’s the most wonderful time of the year! For the hospitality industry, that means a huge uptick in the number of festive celebrations and company holiday parties. Whether you’re a hospitality professional looking at a reservation book full of large parties, or an HR professional planning a company event, there are a few planning points to consider for keeping things holly, jolly, and safe.

For HR professionals and businesses – Keep in mind that company parties are considered an extension of the workplace, and it is the responsibility of the company to set guidelines. This is why many companies choose to limit the number of alcoholic beverages served to each individual. If you’re planning an on-site or off-site holiday party, remember that in Clark County all servers and sellers of alcoholic beverages must complete an alcohol awareness training course and carry a valid TAM® Card. Yes, this rule also applies for special events. Make sure you’re working with a restaurant or caterer which meets this requirement.

Companies can go the extra mile to make sure their attendees have a great time, but also stay safe. Consider strategies like issuing a set number of drink tickets per person, to prevent over-indulging. Close down the bar an hour or two before the party ends and offer snacks and non-alcoholic beverages instead. One of the most popular extras to offer attendees is complimentary cab service so that everyone makes it home safe.

For service professionals – Remember to employ the Techniques of Alcohol Management® with holiday parties and all service interactions. You have an obligation to serve responsibly. And remember, you should always ask to see identification. Just because a patron may be at a special event (company holiday party, wedding) that does not relieve a server from checking for photo I.D.

Follow procedure to card anyone who appears to be 30 years of age or younger. It is better to be safe than sorry, and it prevents sales to minors, protects against liability, and keeps the pubic safe from harm. The atmosphere at holiday special events can remain light and fun, while emphasizing safety!

TAM of Nevada® wishes all of our students and friends a safe and happy holiday season and New Year!

Happy Holidays from TAM of Nevada – Holiday Hours at the TAM® Office

Happy holidays decorationLas Vegas is a city that knows how to throw a party. Bars and restaurants are preparing for weeks of festive holidays promotions, company holiday parties, and an influx of visitors. With everyone getting revved up for the big holiday parties, what does that mean to you as a TAM® Card holder? You need to be prepared. Be extra vigilant in checking identification and observing guests. Also, make sure your TAM® Card isn’t about to expire.

If you need to renew your card prior to the start of the New Year, check out our holiday schedule below to find a class that works for your schedule. Don’t delay; make sure you are able to obtain your card in time. Remember, we also offer exam proctoring for online students six days a week.

  • Wednesday 12/18 – Last Mesquite class of 2013 will be held at the Virgin River Hotel Casino at 8:00am.
  • Thursday 12/19 – Open 8:30am-5:00pm. Last Spanish class of 2013 will be held at 9:00am.
  • Tuesday 12/24 and Wednesday 12/25 – CLOSED.
  • Thursday 12/26 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Friday 12/27– Open 8:30am-5:00pm. Classes at 9:00am and 2:00pm.
  • Saturday 12/28 – Open 8:30am-5:00pm. Class at 9:00am only.
  • Monday 12/30 – Open 8:30am-5:00pm. Classes at 9:00am and 2:00pm.
  • Tuesday 12/31 – Open 8:30am-5:00pm. Open lab day.
  • Wednesday 1/1 and Thursday 1/2 –CLOSED. We will reopen for normal business hours beginning Friday, January 3rd at 8:30am.

TAM® of Nevada wants to wish all of our students a safe and happy holiday season and New Year!