It’s the most wonderful time of the year! For the hospitality industry, that means a huge uptick in the number of festive celebrations and company holiday parties. Whether you’re a hospitality professional looking at a reservation book full of large parties, or an HR professional planning a company event, there are a few points to remember for keeping things holly, jolly, and safe.
For HR professionals and businesses – Keep in mind that company parties are considered an extension of the workplace. It is the responsibility of the company to set guidelines. This is why many companies choose to limit the number of alcoholic beverages served to each individual. If you’re planning an on-site or off-site holiday party, remember that in Clark County all servers and sellers of alcoholic beverages must complete an alcohol awareness training course and carry a valid TAM® Card. Yes, this rule also applies for special events. Make sure you’re working with a restaurant or caterer which meets this requirement.
Companies can go the extra mile to make sure their attendees have a great time, but also stay safe. Consider strategies like issuing a set number of drink tickets per person, to prevent over-indulging. Close down the bar an hour or two before the party ends and offer snacks and non-alcoholic beverages instead. One of the most popular extras to offer attendees is complimentary cab service so that everyone makes it home safe.
For service professionals – Remember to use the Techniques of Alcohol Management® with holiday parties and all service interactions. You have an obligation to serve responsibly. And remember, you should always ask to see identification. Just because a patron may be at a special event (company holiday party, wedding) that does not relieve a server from checking for photo I.D.
Follow procedure to card anyone who appears to be 30 years of age or younger. It is better to be safe than sorry. It helps prevent sales to minors, protects against liability, and keeps the pubic safe from harm. The atmosphere at holiday special events can remain light and fun, while emphasizing safety.
TAM of Nevada® wishes all of our students and friends a safe and happy holiday season!
There is a common misconception that one must be 21 years old to obtain a TAM® Card, but in reality TAM® training is available to individuals ages 16 and up. Remember, anyone who works in sales and service of alcoholic beverages, or in security at establishments that serve or sell alcoholic beverages in Southern Nevada must obtain an alcohol awareness card (Nevada Revised Statutes). Many minors and young adults work in positions that may require them to have their cards. Examples include cashiering or clerking at grocery and convenience stores. Workers ages 16-17 may handle sealed alcoholic beverages such as wine bottles or beer cans if they are employed at these types of establishments, as long as they are supervised by an adult.
Rules are different for hospitality professionals working at on-premises locations, and this is often where the confusion about alcohol awareness training regulations comes in. One must be 21 years or older to serve alcohol for consumption on the premises. In other words, if you work in a bar, restaurant, casino or other establishment where you are responsible for mixing or serving open alcoholic beverages, you must be of legal drinking age yourself. Additionally, one must also be 21 or older to be allowed inside a casino. These rules are applicable to individuals in positions such as bartenders, waiters, cocktail servers, etc.
Need help making sure you or your staff is in compliance with all applicable rules and regulations? Learn more about laws and regulations for servers and sellers of alcoholic beverages in Nevada and complete your mandatory alcohol awareness training with TAM®. Laws and statutes can be confusing because they are at the state, county, and city levels; and yes, there are additional gaming regulations in some cases. TAM training will cover all of these laws with you and make sure you understand the ways to reduce your risk and liability. Also remember to follow the rules of conduct laid out by your employer. Many companies have additional policies to maintain guest and employee safety, so make sure to check with your manager or supervisor about any extra procedures in place.
Tourists and locals alike often rely on chauffeurs to transport them in limousines, sedans, and party buses for a variety of events and special occasions. Even if limo drivers and transportation companies cannot sell alcoholic beverages, in many cases passengers are permitted to bring their own drinks, and drivers will be responsible for carefully monitoring passengers. In the regular course of business, drivers may find themselves pouring glasses of champagne or other alcoholic beverages for passengers on airport pickups, nightclub crawls, chartered tours of the Las Vegas strip, wedding and bachelor parties, and more. If you work in a position where you may serve alcoholic beverages to passengers, you are required by Nevada state law to complete alcohol awareness training and obtain a TAM® Card.
Party buses and limousines are often times equipped with neon and strobe lights, televisions, and surround sound, all of which contribute to a fun and exciting atmosphere. Passengers are in a celebratory mood, and limo drivers have the responsibility of not only safely transporting them to their final destinations, but also making sure they are not over-served or otherwise behaving inappropriately. The recent death of a party bus passenger in New York serves as a reminder that safety is of the utmost importance and that drivers must remain vigilant (Las Vegas Sun). Always follow company policies and procedures when it comes to guest safety and make sure your passengers are aware of any necessary rules and safety regulations.
You can make sure that your passengers are having an enjoyable time, are served responsibly, and remain respectful of the vehicle and others. To learn more about safe beverage service, take the Techniques of Alcohol Management (TAM)® course offered by TAM® of Nevada.
Have you worked as a chauffeur in Las Vegas? What advice would you give to others for keeping passengers safe?
Teen’s Death on Party Bus Serves as a Warning – Las Vegas Sun
© 2012 National Hospitality Institute®, TAM® of Nevada