The process is simple! Check out our new infographic, which shows exactly how easy it is to obtain your TAM Card from TAM of Nevada! Questions or comments? Let us know in the comments section below.
Tag: las vegas
Service Industry Tips: Expect the Unexpected and Rise to the Occasion
Seasoned Managers and Beverage Service Professionals know that the service industry is well suited for high-energy individuals who excel under pressure and can face challenges head on. Nightclub & Bar recently released an article titled, “Damage Control: Dealing with the Unexpected,” and we here at TAM® of Nevada wholeheartedly agree with their suggestions for working through unexpected difficulties at bar and restaurant establishments. You can read the full article here, and check out a few more suggestions for TAM® Card holders that we’d add to the list:
- Make sure your staff is properly trained in safe beverage service. Not only is alcohol awareness training mandatory for all sales, service and security staff in Southern Nevada, it also keeps your patrons safe, and reduces risk and liability for your business. TAM® of Nevada is the go-to choice for your staff’s alcohol awareness training and provides the most comprehensive and engaging classes available.
- Make sure your bar is properly stocked and staffed. Nothing can spell disaster faster than a poorly stocked bar or restaurant. Having to let your patrons know that you’re unable to mix their favorite beverage, or that the list of specials has unexpectedly shrunk can disappoint your guests, and reduce your sales for the night. Make sure to check your inventory regularly, and make sure your staff is aware of stock policies and procedures.
- Expect the unexpected, and be prepared to take control in the event of any issues. Service professionals know that establishments can face all sorts of issues: everything from staffing issues to unexpected weather events, power outages, freezers on the fritz, and more. When troubles arise, keep cool and form a plan for how to proceed.
The ability to work through unexpected challenges is one of the most desirable qualities of a Beverage Service Professional. What other tips about handling challenges would you add to the list?
Resources
© 2014 National Hospitality Institute®, TAM® of Nevada
April is Alcohol Awareness Month: Show Your Support for Safe Beverage Service by Obtaining Your TAM Card
April is Alcohol Awareness Month. This is an opportunity to raise awareness about alcohol abuse and encourage people to make healthy, safe life choices. This month is also a time to highlight the role that servers and sellers have in protecting their communities. Good judgment and knowledge of the Techniques of Alcohol Management (TAM)® are crucial qualities in a service professional. Alcohol Awareness Month is an opportunity for server to showcase their training!
This month we encourage you to visit our website or our office to renew or obtain your TAM® Card. In addition to our regularly scheduled TAM® Classes available in Las Vegas six days a week, the TAM® course is also available online 24/7. Additional special offerings and scheduling events in April include:
- TAM® Class and exam proctoring for online students will be available in Mesquite at the Virgin River Hotel Casino on Wednesday, April 16th at 8:00am. Proctoring for online students will be available at 11:15am. This event is repeated the third Wednesday of every month.
- TAM® Spanish Class will be offered in Las Vegas on Thursday, April 17th at 9:00am. Walk-ins are welcome; please arrive by 8:30am to register for the class. This event is repeated the third Thursday of every month.
- Exam proctoring for online students will be available in Laughlin at the Laughlin Chamber of Commerce building in the Manpower office on Thursday, April 17th between the hours of 8:30am-12:00pm. This event is repeated every Thursday.
- The TAM® Office in Las Vegas will be open for regular business hours 8:30am-5:00pm on Friday, April 18th (Good Friday). The office will be closed on Saturday, April 19th for the Easter weekend, and will reopen for regular business hours on Monday, April 21st at 8:30am. The online TAM® course will still be available to access over the holiday weekend.
We look forward to seeing you in April!
Spring Has Sprung – What’s New at the TAM® Office
Spring has sprung in Las Vegas, and as we go into a new season, we’d like to take the opportunity to let you know what we’re up to at the TAM® office. We’re keeping busy with our regularly scheduled online and classroom courses, along with a handful of other special events. Here’s a quick rundown of what’s new and exciting:
- TAM® Card classes are available across Nevada. In addition to online and classroom-based TAM® class offerings six days a week at our Las Vegas office, we are also offering classes and online exam proctoring in Mesquite at the Virgin River Hotel and Casino on the third Wednesday of every month. Proctoring for online students is also available in Laughlin every Thursday from 8:30am-12:00pm at the Laughlin Chamber of Commerce building in the Manpower office. Proctoring for online students is also available in the Reno/Sparks area by appointment. For more information on the schedule, visit our website.
- Spanish classes are offered at our Las Vegas office. TAM® classes are offered in Spanish on the third Thursday of every month at 9:00am. Students are asked to arrive at 8:30am to register for their class. Additionally, with our classroom-based training option, we offer students the opportunity to complete their final exam in English, Spanish, Arabic, Tagalog, or Korean. Students with English as a Second Language can focus on what they have learned without the additional hurdle of English literacy.
Additionally, here are some general reminders and answers to common questions from our students:
- Walk-ins for TAM® classes are always welcome at our Las Vegas office, but sometimes our classes do fill up, so make sure to arrive 15 minutes before class starts!
- If you’re looking for our building, we’re located at 3900 Paradise Road, Ste. 205. You’ll find us in the office building at the Park shopping plaza on Paradise Road, between Flamingo and Twain. You can find our building directly behind the Citibank.
- Our office is easily accessible by public transportation. Bus stop #108 lets passengers off right across the street! If you are driving, convenient parking for students is available on the side and rear of the building. Handicap parking is available in the rear of the building, and elevator access is available. Parking in the front of the building is limited-time parking only.
For answers to more frequently asked questions, check out our blog post, “Have Questions About Your TAM Card? We’ve Got Answers!” We look forward to seeing you at our office this season.
TAM Card® Nation in Vegas! 