Promotions and Marketing: Host a Bar Trivia Night

bar trivia nightFall is right around the corner, and with it comes the opportunity for festive celebrations and a string of holiday events likely to increase sales, and entertain your guests. Aside from once-a-year events like holiday celebrations, a great way to increase sales and build a following among regulars, who will come back again and again, is to host a trivia or game night event – any time of the year!

Hosting a trivia night, also called a pub trivia night or quiz night at many establishments, is a great way to draw a crowd into your establishment. These events work especially well on slower nights as a way to get people coming back week after week. Patrons are able to enjoy a team-based event, a chance to hang out with friends, show off their knowledge of random facts, and enjoy food and beverage with others in a festive atmosphere. Thinking about hosting a trivia night at your bar? Here are some first steps you can complete to run a successful event:

Determine the best date to host your event. Choose one that you can make a standing date. For example, if your patrons know that every Wednesday is trivia night, there’s no question about the best time to stop in for dinner and drinks! A great strategy is to choose a slower night where increased sales would be a bonus. A busy Friday or Saturday night may not be the best time to add a trivia game to the regular mix, but a slower weekday night might be perfect.

Determine who will be the M.C. Do you have a particularly outgoing or charismatic team member on your staff? They might be perfect for the job to act as “master of ceremonies” for the event.

Determine where you will find your contestants. You’ll need to spread the word among regulars and new guests alike for the best chance at getting an active group to participate. For the biggest buzz, try a multi-pronged approach to advertising your event. As with any other promotional event, make sure to share all of the pertinent details about your event on your establishment’s social media channels. Also make sure you advertise on-site before the event with menu inserts, table tents or other promotional tools. Use word-of-mouth marketing with your regular patrons and staff. You can even ask your staff to help build momentum for your first event by spreading the word among their friends.

Determine what format and theme you should use. Having a theme, where all the questions are based on a specific topic, will help to keep things simple. You can change up the theme once in a while, or if it’s successful, have a recurring theme night each month. Need some inspiration? Sports-themed, movie-themed, and 80’s-themed trivia are always popular with a crowd. Want to cross promote themed-beverages at your bar? Try a cocktail-based trivia night! Refer to our blog post, “Cheers! Tracing the History of Classic Cocktails,” or the article, “Of Rum and Rumor,” from Nightclub & Bar for inspiration and fun facts.

Create a bank of trivia questions. If you’re looking for great questions to use, you can purchase a general trivia question book from a retailer like Amazon.com, or just do the research and create questions on your own. Make sure questions are intriguing enough to keep the mood fun and competitive, but not so difficult as to make it impossible to for anyone other than a complete whiz to answer correctly.

Set the ground rules. Keep it light and fun, but make sure to set the rules before the start of the event, and make sure participants are clear on what will and won’t be accepted. For example, make it clear if there will be time limits, who will act as judge or tiebreaker, and make sure that participants know they shouldn’t be looking up answers on their phones!

Award a prize. Everyone loves to win something! Distributing a prize will keep patrons coming back again and again. It can be something as simple as free appetizers or gift certificates that can be used toward futures purchases in your establishment, or you can create a trophy or other commemorative item that winners can display for “bragging rights” at your next trivia event.

Most importantly, be creative and have fun! As always, make sure that you are not over serving your guests if you are featuring special drinks or holding a special event, and that the atmosphere can remain light and fun for all of your patrons. TAM® of Nevada will train you and your co-workers to provide a great celebration that will keep your patrons safe and willing to come back and participate at your next event.

Have you hosted a trivia or game night at your establishment?

Congratulations to Our TAM Customer Survey Winner

Recent TAM Students: Once you finished your course, did you remember to fill out the online Survey WInnercustomer survey? As a token of thanks for our students’ participation, we enter survey respondents into a quarterly drawing for a $50 Amazon.com gift card prize. Congratulations to our most recent winner, Joseph R., for our quarterly gift card giveaway for filling out the TAM® of Nevada Customer Survey! Additionally, thanks to all of our customers for choosing TAM® and for letting us know about your experience.

If you’ve recently completed your TAM® course and haven’t yet completed the customer satisfaction survey, we invite you to visit us on Facebook to access the survey and submit your response. While you are there, write on our Wall! Let us know your favorite part of the training, what you learned, or ask us any questions you might have.

Our customer satisfaction survey is available to both online and classroom students. Thank you again to all of our customers for your helpful responses. We review feedback regularly, and your responses help us to see what you love, and where we can improve. Remember to visit us on Facebook and keep the conversation going.

© 2014 National Hospitality Institute®, TAM® of Nevada

How To Get a TAM Card Online

The process is simple! Check out our new infographic, which shows exactly how easy it is to obtain your TAM Card from TAM of Nevada! Questions or comments? Let us know in the comments section below.

TAM Card Infographic

Service Industry Tips: Expect the Unexpected and Rise to the Occasion

restaurant or barSeasoned Managers and Beverage Service Professionals know that the service industry is well suited for high-energy individuals who excel under pressure and can face challenges head on. Nightclub & Bar recently released an article titled, “Damage Control: Dealing with the Unexpected,” and we here at TAM® of Nevada wholeheartedly agree with their suggestions for working through unexpected difficulties at bar and restaurant establishments. You can read the full article here, and check out a few more suggestions for TAM® Card holders that we’d add to the list:

  1. Make sure your staff is properly trained in safe beverage service. Not only is alcohol awareness training mandatory for all sales, service and security staff in Southern Nevada, it also keeps your patrons safe, and reduces risk and liability for your business. TAM® of Nevada is the go-to choice for your staff’s alcohol awareness training and provides the most comprehensive and engaging classes available.
  2. Make sure your bar is properly stocked and staffed. Nothing can spell disaster faster than a poorly stocked bar or restaurant. Having to let your patrons know that you’re unable to mix their favorite beverage, or that the list of specials has unexpectedly shrunk can disappoint your guests, and reduce your sales for the night. Make sure to check your inventory regularly, and make sure your staff is aware of stock policies and procedures.
  3. Expect the unexpected, and be prepared to take control in the event of any issues. Service professionals know that establishments can face all sorts of issues: everything from staffing issues to unexpected weather events, power outages, freezers on the fritz, and more. When troubles arise, keep cool and form a plan for how to proceed.

The ability to work through unexpected challenges is one of the most desirable qualities of a Beverage Service Professional. What other tips about handling challenges would you add to the list?

Resources

© 2014 National Hospitality Institute®, TAM® of Nevada