Tag: las vegas

TAM® Students Tell Us What They Think – Satisfaction From Start to Finish!

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Often imitated, never duplicated, TAM® of Nevada has been the sole provider of official TAM® Cards to the Las Vegas community for over 25 years, and we are always striving for customer satisfaction. If you’ve completed your alcohol awareness training with us in the past, you know that at the conclusion of the course we invite students to complete a short survey about their experience with TAM® of Nevada.

We always read customer comments and feedback, and are happy to report that TAM® Students are overwhelmingly happy with our training program. Some quick facts include:

  • 94% of our customers surveyed were very satisfied or satisfied with the training they received.
  • 98% of customers surveyed would definitely or probably recommend TAM to a friend or family member.

Additional feedback from our students includes:

  • Keep up the good work with the amazing, informative, and friendly staff! I learned a lot of things I’ve never known about alcohol!
  • I have had a TAM card since the inception. This was the best and most informative class I have ever attended!
  • The office staff from top to bottom was helpful and nice. That’s rare these days.

As a reminder to our students who haven’t yet completed our customer survey, we randomly choose a survey respondent every quarter to win a $100 Amazon gift card. Congratulations again to Jamie M., our most recent winner!

Thank you again to all of our TAM® students and customers for their patronage and helpful responses.

© 2012 National Hospitality Institute®, TAM® of Nevada

 

TAM® of Nevada Now Offering TAM Card Exams in English, Spanish, Arabic, and Korean

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Las Vegas employers know that this is a diverse, multicultural area featuring residents who speak a variety of different languages, both at home and in the workplace. Are any of your staff members non-native English speakers? If any of your employees have English as a second language, TAM® of Nevada is offering a great new benefit for them.

Do you have ESL staff members who may feel more comfortable taking their alcohol awareness training exam in their first language? With our classroom-based training option, TAM® of Nevada now offers students the opportunity to complete their final exam in English, Spanish, Arabic, or Korean. (Note: We will also be adding Tagalog soon.) Students with English as a Second Language can focus on what they have learned without the additional hurdle of English literacy.

Don’t forget, ESL students aren’t the only ones who need TAM® Training. Employers have a duty to ensure that ALL of their employees are properly trained in responsible alcohol beverage service prior to their start of work. Why not take the guesswork out of the scenario and contact TAM® of Nevada? We offer classroom-based, online, Spanish language, and special onsite alcohol awareness classes for groups and companies, and we’ll make sure your staff is trained the right way. Read our blog post, “TAM® Offers On-Site Classes for Nevada Businesses,” for more information on alcohol awareness training solutions tailor-made for our corporate clients.

© 2012 National Hospitality Institute®, TAM® of Nevada

DUI Arrests in Las Vegas Are Up 18% in 2012

Published on by TAM of Nevada1 Comment

Las Vegas Metro Police worked tirelessly through the Independence Day celebrations on July 3rd and 4th to help keep motorists and pedestrians safe from impaired drivers. After setting up DUI checkpoints at two intersections in Las Vegas, a total of 30 drivers were arrested under suspicion of driving while impaired (Las Vegas Sun). Perhaps even more concerning, the Metro Police force has made 5,356 DUI arrests, that’s an 18% increase compared to last year. That is the equivalent of about 30 DUI arrests each day (Action News 13). Drunk driving is a serious problem that can harm not only the impaired driver, but also for others who share the roads; passengers, pedestrians, and innocent bystanders.

As a service professional, are you doing all you can to help your patrons get home safe? Bartenders, waiters and anyone else who serves alcoholic beverages have a legal and moral responsibility to serve alcohol responsibly, keep a close eye on their patrons, and promote an alternative means of getting home if anyone appears intoxicated. Hospitality workers should apply the techniques they learned in their TAM® course to serve alcoholic beverages safely.

Let’s all work to make the second half of 2012 safer for the Las Vegas metropolitan community.

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

 

Looking for a Job or Want to Post an Opening? Drop by TAM® of Nevada to View Our Job Posting Board

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We all know the economy is tough right now, and the job market is competitive. However, this year things are slowly starting to turn around, and we can all breathe a little easier. As we recently reporting in our blog post, “Las Vegas Job Market Shows Improvement for Hospitality Industry,” companies across Nevada are advertising new jobs, and there are some great opportunities are out there for job seekers.

In an effort to help connect TAM® Card Holders with Employers, we’ve put up a job posting board at our official training center on Paradise Road. When you come in for an alcohol awareness class or proctored exam, make sure you check out our job board near to the reception desk. We keep in touch with properties all over town and try to keep our students informed about any available positions for hospitality and service professionals. You may find a listing that would be a great fit for you. You’ll also find a second board near to our job board with recent news articles, information about local decoy operations, accident issues in Las Vegas, and other information that is relevant to hospitality professionals and TAM® students.

Are you a Manager or Owner with a job you’d like to advertise to our talented students? We’d be happy to post your listing, contact TAM of Nevada today and we’ll put your listing up in our center at no cost to you. You want to reduce risk of liability and make sure your staff is trained on how to properly serve and sell alcoholic beverages while providing excellent customer service. TAM® students receive the most robust and informative alcohol awareness training possible, and will be ready to work hard for your business!

Searching for a great position that you’ll enjoy and excel in can be a daunting process, but having the right tools to help you get started can greatly boost your chances of success. What tips would you give to job seekers for landing a great position?

© 2012 National Hospitality Institute®, TAM® of Nevada