Restaurant Hospitality Institute Chooses TAM of Nevada to Provide Alcohol Awareness Training

rhiWe are pleased to announce that TAM® of Nevada has been chosen by Restaurant Hospitality Institute to provide alcohol awareness training and TAM Cards for their students in Las Vegas. Alcohol awareness cards are required for all sellers and servers of alcoholic beverages in Clark County, and TAM® of Nevada is proud to offer this mandatory training with RHI’s curriculum.

A great hospitality professional can juggle customer satisfaction with a multitude of ever changing tasks each and every day. This includes fast-paced service, menu knowledge, heavy lifting, and keeping an eye to the health and safety of patrons. Given the rigors of the job, an exceptional hospitality education program, like the one offered by Restaurant Hospitality Institute, can be a great foundation for dedicated food and beverage professionals.

Visit the Restaurant Hospitality Institute website to learn more about their five-week food hospitality education program.

Happy Holidays from TAM of Nevada – Holiday Hours and a Video Message

Happy Holidays from TAM of Nevada! Best wishes for a happy holiday season and rocking New Year. We’ve prepared a special video message to celebrate the season.

If you need to renew your card before the New Year, we’re here to help. Don’t delay; make sure you are able to obtain your card in time. Our office will be closed on select dates through the holidays. Please check the schedule below to see our holiday hours.

2016-holiday-hours

Remember, we also offer final exams for online students who take their alcohol awareness course online. Or, check our class schedule to find a time that works for you.

Best wishes for a happy holiday season, and we look forward to seeing you again in the New Year!

‘Tis the Season – Safe Beverage Service at Holiday Gatherings

service-excellenceIt’s the most wonderful time of the year! For the hospitality industry, that means a huge uptick in the number of festive celebrations and company holiday parties. Whether you’re a hospitality professional looking at a reservation book full of large parties, or an HR professional planning a company event, there are a few planning points to consider for keeping things holly, jolly, and safe.

For HR professionals and businesses – Keep in mind that company parties are considered an extension of the workplace, and it is the responsibility of the company to set guidelines. This is why many companies choose to limit the number of alcoholic beverages served to each individual. If you’re planning an on-site or off-site holiday party, remember that in Clark County all servers and sellers of alcoholic beverages must complete an alcohol awareness training course and carry a valid TAM® Card. Yes, this rule also applies for special events. Make sure you’re working with a restaurant or caterer which meets this requirement.

Companies can go the extra mile to make sure their attendees have a great time, but also stay safe. Consider strategies like issuing a set number of drink tickets per person, to prevent over-indulging. Close down the bar an hour or two before the party ends and offer snacks and non-alcoholic beverages instead. One of the most popular extras to offer attendees is complimentary cab service so that everyone makes it home safe.

For service professionals – Remember to employ the Techniques of Alcohol Management® with holiday parties and all service interactions. You have an obligation to serve responsibly. And remember, you should always ask to see identification. Just because a patron may be at a special event (company holiday party, wedding) that does not relieve a server from checking for photo I.D.

Follow procedure to card anyone who appears to be 30 years of age or younger. It is better to be safe than sorry, and it prevents sales to minors, protects against liability, and keeps the pubic safe from harm. The atmosphere at holiday special events can remain light and fun, while emphasizing safety!

TAM of Nevada® wishes all of our students and friends a safe and happy holiday season and New Year!