Announcing Our Quarterly Customer Survey Giveaway Winner

Survey WInnerCongratulations to Bonnie M., winner of our quarterly gift card giveaway for filling out the TAM® of Nevada Customer Survey! Also, we’d like to extend a big thank you to ALL of our customers, and a reminder to fill out the customer survey once you complete a TAM® Card course. As a token of thanks for our students’ participation, we enter survey respondents into a drawing for a $50 Amazon.com gift card prize. We randomly select a new winner each quarter, so make sure to fill out your survey ASAP.

If you’ve recently completed your TAM® course and haven’t yet completed the customer satisfaction survey, we invite you to visit us on Facebook to access the survey and submit your responses. While you are there, write on our Wall! Let us know your favorite part of the training, what you learned, or ask us any questions you might have.

Our customer satisfaction survey is available to both online and classroom students. Thank you again to all of our customers for your patronage and helpful responses. Remember to visit us on Facebook and keep the conversation going.

© 2013 National Hospitality Institute®, TAM® of Nevada

Now Offering Exam Proctoring for Online TAM Card Students in Laughlin

Good news for TAM® students in Laughlin! There’s no longer a need to travel to Las Vegas to complete a TAM® Class or proctored exam. Starting this Thursday, June 27th, we will be proctoring final exams, by appointment only, for online students in Laughlin at the Laughlin Chamber of Commerce building, in the Manpower office. Find us at 1585 S. Casino Drive, Suite #550, Laughlin, NV 89029.

The process for Laughlin students is simple:

  1. Sign up for the online TAM® class. One of the biggest benefits of completing your training online is that the course is available to you 24/7, any time day or night.
  2. Once you’ve completed the course, contact the office at 928-753-1113 to schedule your exam. Head to our Laughlin location to take the short test. There’s no additional cost to you to take your TAM® exam. Come prepared with a picture I.D. to prove your identity, such as a driver’s license or passport. For more examples of accepted forms of ID, visit the TAM website.
  3. Smile! After you complete your exam, we’ll take your picture for your TAM® Card. You’ll be TAM®-certified and ready to work immediately after passing your exam.

We look forward to educating new and returning students in Laughlin, Nevada. And remember, classes are also offered six days a week at our Training Center in Las Vegas, and the third Wednesday of every month in Mesquite. Check our class schedule to find a time that works for you.

© 2013 National Hospitality Institute®, TAM® of Nevada

Are You New to Nevada? You Must Complete a Nevada-Specific Alcohol Awareness Class

TAM CardAre you new in town and hoping your out-of-state alcohol awareness card is valid for your new job in Las Vegas? Don’t put yourself or your employer at risk, alcohol education cards from out-of-state won’t transfer in Nevada. Industry professionals should complete alcohol awareness training with TAM® of Nevada to meet local requirements.

Workers are drawn to this great state for its booming entertainment and nightlife industry, and all of the hospitality jobs that come along with the action. We often receive inquiries from out-of-state students asking if their alcohol education cards and education are transferable in Nevada. Why repeat training if it’s unnecessary? Unfortunately, liquor laws are specific to the states, counties and municipalities, so no, alcohol licenses are not transferable. You will need to take another alcohol awareness course here in Nevada before you begin your career.

All individuals hoping to work in the beverage sales and service industry in Nevada must complete an alcohol training program that has been approved by the Nevada Commission on Postsecondary Education. Furthermore, check with your employer, in many cases an official TAM® brand card is required. TAM® of Nevada is an approved provider, and the only official provider of TAM® Cards in the state of Nevada.

Individuals that need to obtain their TAM® Card can complete their training online or in a traditional classroom environment with our certified instructors. Additionally, we now offer open lab time on Tuesdays for students who would like to complete their alcohol awareness training online, but do not have access to a computer. Students are welcome to visit our training center and use our computer lab to complete their training on Tuesdays between 9:00am and 5:00pm. Likewise, classroom-based training is available at several convenient times throughout the week, including Spanish classes on Tuesday evenings. Check out our alcohol awareness class schedule to find a class that is convenient for you!

© 2013 National Hospitality Institute®, TAM® of Nevada

A Reminder on Responsible Beverage Service: California Restaurant’s Liquor License Revoked for Selling to Minors

Closed_RestaurantOver 200,000 hospitality and service workers are employed in Clark County, most of who are required, by state law, to receive alcohol awareness training and carry an alcohol education card. How many of them work for you? Are you confident that your staff was properly trained to spot minors using fake I.D. and to take the risk seriously?

A recent news story out of California details the dangers of lax beverage service policies. The Camino Real Restaurant in Bakersfield had its liquor license suspended in 2011 for 20 days after employees served alcohol to a minor who later died in a DUI crash. This week the California Alcoholic Beverage Control has revoked the restaurant’s liquor license for serving alcohol to minors in a decoy operation; this happened while the restaurant was still on probation for the original 2011 offense.

California isn’t the only state to get tough on liquor laws. Nevada law enforcement agencies are working to strictly enforce state and local laws, and are performing routine decoy operations and sobriety checkpoints. In Nevada, hospitality workers who are caught serving minors may be charged with a misdemeanor which can result in up to 6 months in jail and up to a $1000 fine. Owners and managers of businesses that are caught selling alcohol to minors can also be issued citations and could face the revocation of their business licenses.

Every establishment needs policies and procedures to prevent underage persons from obtaining alcohol, and to protect themselves from liability, and the public from harm. Additionally, losing a liquor license means a loss of liquor revenue which can cripple an establishment’s profits. Decoy operations are not just used to catch those selling alcohol to minors, they can also be used to check the validity of your alcohol education card and whether it is expired. Make sure your TAM® training is up-to-date or sign up today for one of our alcohol awareness classes.

Don’t put yourself or your business at risk. Always ask for identification, and get educated on effective ways to help stop teen drinking.

Resources

© 2013 National Hospitality Institute®, TAM® of Nevada