Author: TAM of Nevada

A Reminder about the Dangers of Mixing Energy Drinks and Alcohol

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In recent years energy drinks, or flavored beverages which contain stimulants such as caffeine, have become increasingly popular among consumers. In fact, energy drinks such as Red Bull® and Monster® are very popular among teens and young adults in particular. In moderation such beverages may not be unsafe, but overconsumption or mixing energy drinks with alcohol can be very dangerous.

From 2005 to 2009 (the latest year for which figures are available), there was a sharp increase in the number of emergency departments visits associated with the use of non-alcoholic energy drinks – from 1,128 visits in 2005 to 13,114 visits in 2009. Additionally, about 44% of these ER visits involved energy drink consumption combined with the use of other substances such as alcohol, pharmaceuticals or illicit drugs (SAMHSA). More recently stories have surfaced regarding 5 deaths, including that of a 14 year-old California teen, which may be tied to consumption of Monster Energy Drinks, and the FDA is investigating (USA Today).

This news should serve as a reminder to service professionals and consumers alike that it can be a risky behavior to mix caffeinated energy drinks with alcohol. In fact, the FDA has raised concerns that caffeine additives may mask some of the effects consumers typically rely on to determine their level of intoxication. Drinkers who consume alcohol mixed with energy drinks are 3 times more likely to binge drink than drinkers who do not report mixing alcohol with energy drinks (Centers for Disease Control and Prevention).

Servers and sellers of alcohol beverages are taking note. If your establishment currently serves energy drinks mixed with alcohol, you may want to consider removing these items from your menu. Additionally, as always guests should be monitored closely for responsible consumption. No one should be over served. Complete your alcohol awareness course with TAM® of Nevada in order to learn more about responsible beverage service and the effects of alcohol on the body.

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

Zagat Mixology Survey Reveals Industry Trends and What’s Popular in Cocktail Culture

Published on by TAM of Nevada2 Comments

Bartenders and establishment owners sometimes wish they had a window into the minds of their patrons. What do customers really want? How can we best serve our bar patrons while increasing profits? Well now you may just be able to find the answers.

Zagat, a leading guide for restaurants, service professionals and diners alike, has just released their first Mixology Survey Results after polling 1,000 imbibers about everything from their favorite spirits to pricing, wait times, and consumption habits. What better way to get a look at just what potential customers are buzzing about!

Survey results revealed several interesting points including:

  • 54% of survey respondents indicated that $15 is the most they will pay for a drink. Another 20% listed anything over $20 per cocktail as too expensive.
  • Good news for bartenders, the majority of customers are generous with their tipping habits. The average tip amount on bar tabs works out to be about 18.9%.
  • Regarding favorite spirits, answers are different among men and women. 46% of males said that whiskey is their favorite spirit compared to 22% of females. When it comes to vodka though, 36% of women say that’s their beverage of choice, compared with 17% of males.
  • The battle for the most popular cocktail was neck and neck. The martini and the Manhattan tied for first place with 12% each. In a close third place was the old fashioned, with 11% of the vote, and the gin and tonic and margarita were number four and number five, respectively.

Industry professionals can use the survey results to generate ideas on how cater to their patrons. And remember, responsible beverage service is a necessary component to an excellent dining experience. TAM of Nevada’s knowledgeable instructors can teach your employees how to serve responsibly, and offer real-world insight into providing all-around excellent customer service. To review the full survey results, visit the Zagat blog. What do you think of survey results, do they mirror trends that you see in your own establishment?

Sources

Mixology Survey Results Are Live! – Zagat

© 2012 National Hospitality Institute®, TAM® of Nevada

Brush Up On Your Bartending Skills – Inspiration from Las Vegas’ Best Flair Bartenders

Published on by TAM of Nevada1 Comment

Flair bartenderThere are a lot of things that go into a great bartender: a winning personality, an attention to detail, and a dedication to the legal and moral responsibilities that come with serving alcoholic beverages. Think you might be right for the job? Why not get a leg up on the competition with additional skills and techniques to set you apart from the competition?

If you can flip bottles, juggle cocktail shakers, and serve up excellent drinks with a smile, you may be a great candidate for becoming a flair bartender. Additionally, flair bartenders can do pretty well for themselves, especially if they can entertain while serving. Flair bartenders will draw in more customers, making more money for the bar, and themselves.

Flair bartenders are known for using bar tools and liquor bottles as props to entertain while they are mixing drinks. It can be quite a sight to see someone juggling liquor bottles, mixing drinks behind their backs, carefully setting fire to mixed drinks, and more. Las Vegas is home to some of the best flair bartenders in the country, and boasts several bars and clubs that showcase their talents. If you’re considering a career as a flair bartender, Las Vegas is the place to be. Make sure to check out Las Vegas Weekly’s article, “From glass-juggling to bottle-throwing, the best flair bars in Las Vegas,” for a feature on some of the city’s most impressive and popular flair bars.

So you’re ready to become a flair bartender? TAM® of Nevada has some tips on how you can get started:

Obtain your TAM® Card. All hospitality professionals in Washoe and Clark Counties are required to obtain their alcohol education card prior to working at a location where they’ll be selling or serving alcoholic beverages. The Techniques of Alcohol Management® course will satisfy state training requirements and will give you the skills and knowledge you need to serve responsibly.

Get educated on bartending techniques. Flair bartending requires a solid working knowledge of bartending skills, plus lots of practice, practice, practice! Before you start juggling liquor bottles, it’s important to learn how to mix drinks, and build up your bartending know-how of tips and techniques. It won’t matter how well you can entertain if you don’t know how to make a martini.

Practice makes perfect. Every day at work you’ll have the chance to handle bottles and shakers, so practice spinning shakers in your hand and doing simple tricks when you have some downtime. Starting with the basics and working your way up to more difficult tricks, you’ll begin to feel comfortable with your props and impress your guests at the same time. You can also watch plenty of flair training videos online for tips and tricks to learning basic flair bartending moves. A great resource is TAM of Nevada’s YouTube channel; we’re always adding our favorite flair bartending videos and tutorials.

Our most important advice of all of all: Remember to have fun! What is the best advice you would give to someone looking to start a career as a flair bartender?

Resources

© 2012 National Hospitality Institute®, TAM® of Nevada

Announcing Our Quarterly Customer Satisfaction Survey Winner – Have You Entered Our Drawing Yet?

Published on by TAM of NevadaLeave a comment

TAM® of Nevada has been happy to serve the Las Vegas community for over 25 years, and we are always happy to hear from our customers about their experiences with our alcohol awareness training program. If you’ve completed your alcohol awareness training with us in the past, you know that at the conclusion of the course we invite students to complete a short survey about their experience with TAM® of Nevada. And, as a token of thanks for their participation, we enter survey respondents into a drawing for a $100 Amazon.com gift card prize.

We’d like to take this opportunity to thank all of our students for their survey comments and feedback. We’d also like to take this opportunity to congratulate Tami S., the most recent winner of our quarterly drawing. If you’ve recently completed your TAM Card course and haven’t yet completed the customer satisfaction survey, we invite you to visit us on Facebook to access the survey and submit your responses. While you are there, write on our Wall! Let us know your favorite part of the training, what you learned, or ask us any questions you might have.

Thinking about obtaining your TAM® Card at TAM® of Nevada? Rest assured our students have provided us with overwhelmingly positive feedback regarding their course experiences. Here are some survey responses from our customers:

  • I thought it was great. I’ve lived in California and Oregon and we have nothing that relates to this. Keep up the good work.
  • It was nice having any questions answered right on the spot. Instructors were very friendly and helpful. I passed on my first try. Thank you TAM 🙂
  • This was my first time attending this class. It was very informative. I hope to see you again when I renew my TAM card. Keep up the good work.
  • Instructor Ken made this class fun to take and informative. I learned a lot and got 100% on the test. Ken made it fun & simple to understand and prep for the test.

Thank you again to all of our TAM® students and customers for your patronage and helpful responses. Remember to visit us on Facebook and keep the conversation going.

© 2012 National Hospitality Institute®, TAM® of Nevada