TAM of Nevada Now Offering Final Exams for Students at Mesquite Gaming

Good news for TAM® students in Mesquite! There are now two separate Mesquite locations to take your alcohol awareness test and obtain your TAM Card. Beginning next Monday, November 2, we will be proctoring exams for online students at Mesquite Gaming every Monday from 2:00pm-4:00pm and every Friday from 8:00am-10:00am at 850 W Mesquite Blvd, Mesquite, NV 89027. Proctoring is by appointment only. To schedule your exam, please call (702) 346-4041.

The process for Mesquite students is simple:

  1. Sign up for the online TAM® class. One of the biggest benefits of completing your training online is that the course is available to you 24/7, any time day or night.
  2. Once you’ve completed the course online, make an appointment and visit Mesquite Gaming for a short exam. There is no additional cost to you to take your exam. Come prepared with a picture I.D. to prove your identity, such as a driver’s license or passport. For more examples of accepted forms of ID, visit the TAM website.
  3. Smile! After you complete your exam, we’ll take your picture for your TAM® Card. You’ll be TAM®-certified and ready to work immediately after passing your exam.

We will also continue to offer alcohol awareness classes and exam proctoring on the third Wednesday of every month at the Virgin River Hotel & Casino in Mesquite. Visit the schedule page of our website for more details and to find a class time that works for you.

Discover the Benefits of an Online Alcohol Awareness Course

Online coursesOne requirement for servers and sellers of alcoholic beverages in southern Nevada, including Las Vegas, is to complete an alcohol awareness course and obtain an alcohol awareness card before starting work. What you may not know is that all courses are not created equal. So, how do you choose?

Under Nevada law, individuals can choose an online or a classroom-based course, as long as it is approved by the Nevada Commission on Postsecondary Education. Luckily, TAM® of Nevada is approved to offer both online and classroom-based training, and is the only official provider of TAM® Cards in the state of Nevada.

We are often asked if our online TAM® course meets the same requirements as the classroom course. The answer is YES. We are proud to offer a course that’s not only available online 24/7, but a course that’s also fun, informative, and that will prepare you for your career in the hospitality industry. Here are some additional benefits of an online alcohol awareness course:

  • Online training (also called eLearning) resonates with the busy and connected Millennial generation. Learners today are looking for a learning experience that lets them think and participate in finding the important information… as well as discovering why it is important to them. As opposed to a speaker in a traditional classroom-based environment, an online course lets students be more involved in the learning process and pacing.
  • Location becomes unimportant. When going beyond the classroom, a course provider can ensure equal access to the same materials and learning experience, regardless of where a student is located. With an online course, students can be sure that they’ll receive the same great quality training that their friends and coworkers have also received – no worries about finding the best instructor or arranging a schedule for commuting to class. Just plug in, connect to the Internet, find a comfortable spot to work, and begin!
  • eLearning can be adapted for a variety of schedules. Night and weekends shifts and busy lifestyles shouldn’t stop a learner from finding a convenient time to take a class. Taking the time to attend a class after a long day at work or on a Saturday morning isn’t always appealing. The ability to plug in to an online alcohol awareness course 24/7, and to complete the course at one’s own pace means not only are students better able to fit in the time to complete their courses, they are better able to focus and actually learn the necessary content when it is convenient for them.

Want to learn more about the course content and demo the online TAM course? Check out our course demo, and see if it is right for you! You’ll be able to see the interface, test out the navigation, and review several of the course topics and videos included in the full version of the course.

TAM of Nevada Quarterly Customer Survey Winner Announced

Survey WInnerIf you’ve recently completed a TAM® class, did you remember to fill out the customer survey? As a token of thanks for our students’ participation, we enter survey respondents into a quarterly drawing for a $50 Amazon.com gift card prize. Congratulations to Carolina C., winner of our most recent quarterly gift card giveaway for filling out the TAM® of Nevada Customer Survey!

If you’ve recently completed your TAM® course and haven’t yet completed the customer satisfaction survey, we invite you to access the survey and submit your response before our next drawing. Let us know your favorite part of the training, what you’ve learned, or ask us any questions you might have.

Our customer satisfaction survey is available to both online and classroom students. Thank you again to all of our customers for your patronage and for your helpful responses. Remember to visit us on TAM of Nevada on Facebook and keep the conversation going.

© 2015 National Hospitality Institute®, TAM® of Nevada

Checking I.D. – Do You Know How To Quickly and Easily Spot a Minor?

Nevada_DL_MinorNevada_DL_AdultUnderage drinking is a serious concern in Nevada, and police agencies are always hard at work to remind retailers, beverage servers, and teens that if they do not abide by the laws, they will face consequences. One of the front line defenses used to combat teen drinking is the issuance of driver licenses that not only contain standard information such as a photo and birthdate, but also contain additional clues that the I.D. holder is a minor. Do you know what to look for on a driver’s license to determine if you can legally and safely serve the card holder?

Like other states across the country, Nevada redesigned their driver licenses several years ago to make it easier to spot a minor. Nevada made it easier to spot a minor by switching from horizontal to vertical printing. While driver licenses and identification cards for drivers over the age of 21 follow the traditional horizontal format, driver licenses for those under the age of 21 are printed vertically on the front, and horizontally on the back. Additionally, the DMV imprints an age restriction notice on a minor’s license for any individuals who are aged 18 and under. If the card holder is under 18 at the time of issuance, the card will feature a red banner with the words “Under 18 Until” followed by the date the cardholder will turn 18. Cards issued at ages 18-20 are in the vertical format but do not include the red banner.

When checking a driver license, a hospitality worker should make sure not to always equate the vertically printed with minors only. Remember, 19 and 20 year olds will still hold a vertically printed I.D. card. While they may not be of an age to legally purchase and consume alcoholic beverages, they may still be legally of age to enter 18+ clubs and other venues. Your TAM training will teach you how to use proper diligent inquiry to determine if you’re looking at valid identification. Don’t send revenue somewhere else because you didn’t properly check I.D. Always refer to the birthdate on the front of an I.D. card, and determine if the license is expired or still valid, to correctly determine the card holder’s age, and if you are able to serve them.

For additional tips and tricks for checking I.D. and spotting minors using fake I.D., make sure to complete your mandatory alcohol awareness course with TAM of Nevada. Our seasoned instructors will teach you what to look for, and how to react. Also remember:

  • When checking a customer’s birth date, don’t rely solely on the birth year to confirm someone is of legal drinking age. Minors may count on busy servers to only check for the year of birth on an I.D. and try to order alcoholic beverages months before their 21st birthdays.
  • Would it be helpful to you to know what to look for on identification from all 50 states and Canada? Most establishments also have a guidebook, like the I.D. Checking Guide, for validating various forms of identification. Ask your manager if you have a guide like this in your establishment and refer to it as needed.

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