Keep your contact information up to date with the TAM Card® office

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TAM_Card_Larger_RoundHave you ever lost or misplaced your TAM Card®? We understand how frustrating it can be to have your wallet lost or stolen. Here at TAM®, sometimes we receive telephone calls from Good Samaritans who find wallets and/or TAM Cards®, and want to get the belongings back to the owner.

While we never give your contact information to outside sources, always try to get in touch with you directly if someone finds your TAM Card. We always do our best reunite you with your lost belongings.  For this reason, we’d like to encourage you to please let us know if you have a change in your contact information. If we have the most up-to-date phone numbers and e-mail addresses for our customers, we have a much better chance of reaching you.

If you would like to update your information in our system, please contact our friendly office staff at [email protected] or by text at (702) 545-6664. They would be more than happy to update your contact info.

We also encourage you to take a photo of all your work cards, in case they are ever lost or stolen. It can be helpful to have a record of your important work card information, such as your TAM Card number, expiration dates, and more.

Even if your lost TAM Card® isn’t returned, don’t worry. We can print you a replacement card. Check out our blog post How to Get a Replacement Card in 3 Easy Steps for more information.

Great news – We’re Moving! TAM of Nevada’s New Office Location

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image005Great news! On Monday, February 3rd, TAM® of Nevada opens the doors at our new, permanent office at: 2310 Paseo Del Prado, A106, Las Vegas, NV 89102.

Don’t worry, we aren’t going far. Our new space is centrally located, moments from the Strip, easy to find, and close to the I-15.

After our office was destroyed by a fire, we temporarily moved into office space on Howard Hughes Parkway. Our final business day at Howard Hughes Parkway will be Friday, January 31. We will open at 8:30am and close at 12:30pm sharp on Friday January 31st. We will remain closed Saturday February 1st. We will re-open at our new office at 8:30am on Monday, February 3rd for regular business hours and class times.

You will find us in the Plazas Complex, on Paseo Del Prado, just off of Sahara (turn on to Paseo Del Prado at McDonalds). Our office is located in Building A, suite A106. Convenient parking is available on the front and side of our building. You’ll find our office on the first floor.

We’ve upgraded our electronics to better accommodate our online TAM® Participants who visit our office for their proctored exams. We’re sure you’ll also be happy with the comfortable classroom and ample parking. All participants will be served quickly and efficiently by our friendly, accommodating staff. We are very excited to complete the transition to our permanent office.

Thank you for your support during this journey to our new home! We look forward to seeing you in person at our new office in the coming weeks. Make sure to visit us on Facebook soon to see photos of our new office!

Office Location

BEV-New-Office3Our office is conveniently located near the strip! Visit us in Building A at 2310 Paseo Del Prado. The nearest bus stops are Buses Sahara Express(SX), EB Sahara 6308 and WB Sahara 6302.

Announcing TAM® of Nevada’s Quarterly Customer Survey Winner

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balloons_purpleCongratulations to Keneisha H. of Las Vegas, winner of our most recent quarterly gift card giveaway!

Have you recently finished an alcohol awareness class with TAM® of Nevada? If so, we’d like to hear from you! Here at the TAM® office, we look to our customers their feedback on our business – from start to finish.  As a token of thanks for participation, we enter survey respondents into a quarterly drawing for a $25 Amazon.com gift card prize.

If you’ve recently completed your TAM® course, we invite you to access the survey and submit your response before our next drawing. Let us know your favorite part of the training, what you’ve learned, your experiences with staff, or ask us any questions you might have.

Our customer satisfaction survey is available to both online and classroom students. Thank you again for choosing TAM for your alcohol awareness training. Remember to visit us on TAM of Nevada on Facebook and keep the conversation going.

What’s in a serving size? Servers and sellers should remain vigilant with higher-alcohol beverages on the market

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wine bottlesIf you’ve taken your TAM® training, you know that a standard serving size for alcoholic beverages refers to 12 ounces of beer with 5% alcohol, 5 ounces of wine with 12% alcohol and 1.5 ounces of 80-proof spirits, which are 40% alcohol by volume. Knowledge of these standard serving sizes is very important, and can be helpful when you are observing patrons for increasing signs of intoxication. You can estimate how much alcohol they have consumed. However, it has become increasingly common for wine and beer to have a higher than standard amount of alcohol by volume.

As reported by Health 24, it’s not uncommon for many wines to now register at 14-15% alcohol which throws off the standard five ounce serving. While a standard beer may register around 4-5% alcohol, the increasing number of microbrews and premium beers with higher alcohol content are also throwing a wrench into standard serving calculations. Finally, consumers can purchase flavored malt beverages which are packaged in bottles and sold at convenience, grocery and liquor stores across the United States. They can range anywhere from 5-12% alcohol depending on the choice. With all of these variations, it’s easy to see how patrons can easily consume more alcohol than intended. And, as a result, quickly become much more intoxicated.

Knowing this, servers, bartenders and anyone else responsible for service and sale of alcoholic beverages has a very important job on their hands… knowing how to spot an intoxicated guest, and knowing when to intervene or cut them off. As a server, it’s important to make sure that your guests are having an good time, are served exactly what they ordered, and remain respectful of the establishment and others without being over-served. What do bartenders and servers need to know, and how can they use this knowledge to provide responsible beverage service? Here are some tips to keep in mind.

  • Read the labels and be knowledgeable about alcohol levels in the products you offer. If you have a bottle of wine or a beer on the menu with high alcohol content, it may be worthwhile to print the alcohol percentage on your menu, or at least be knowledgeable enough to answer guest questions about the alcohol content. A server can also politely mention the higher than average alcohol content to any guests ordering that beverage. A simple, “Here’s your beer. Just so you are aware, this particular bottle has a 10% alcohol level, so this is about double the standard alcohol serving,” would be appropriate.
  • When serving and observing guests, don’t just consider a drink’s potency, consider the serving size as well. Even if you are serving a standard 5% alcohol beer to a guest, if they are ordering a 16 ounce pint glass instead of a 12 ounce bottle, then this is still delivering more alcohol than one standard single serving. As always, remain observant.

To learn more about safe beverage service and any warning signs to watch out for in patrons, take our alcohol awareness course and get TAM certified.