Dear TAM® of Nevada Friends and Customers,
Due to the novel Coronavirus, we have developed a plan to minimize any impacts to our customers so that you can continue to receive your alcohol awareness training and TAM Cards®.
Our plan includes the following:
– Online Training:
As always, we continue to offer online access to TAM® training 24/7 at www.tamnevada.com. You can complete your mandatory alcohol awareness training remotely to minimize the chances of coming into contact with the virus.
– Enhanced Cleaning:
We have implemented enhanced cleaning and disinfection procedures to sanitize our office. This cleaning procedure focuses on disinfecting high traffic touch surfaces such as door handles, phones, keyboards, and final exam tablets to reduce the spread of viruses.
– Extended Expiry Dates for Training:
Currently students enjoy 90 day from date of purchase to complete their TAM® training. Now, students will have 120 days from the date of purchase to come in for their final exam and pick up their card. If you are concerned about visiting our office within your expiry window, please contact us and we will work with you to extend the deadline as necessary.
– Alerting Your Employer, you have a valid TAM Card:
We understand that some of our customers lose their TAM Cards® and need to pick up a replacement. If you need a replacement card or if you’re unable to come in to take your final exam, we can still inform your employer that you completed your training and either have a valid TAM Card®, or that you’ve completed your online training course. Please email us a request including your name, order number, employer name and employer e-mail address, and we can email your employer to let them know you’ve completed your official TAM® training.
– Staff Health and Safety:
We are offering paid sick leave to any employees that show symptoms of COVID-19. The health of our staff and our customers is our number one priority and we want to keep everyone safe.
As always, the TAM Staff is here to support you. Please let us know if you have any questions. Please don’t visit the office if you are sick. We will work with you the best we can to facilitate your TAM training!
Please keep in mind these measures are temporary while we all work to help contain the public spread of coronavirus. We are keeping a close eye on the situation and plan to return to regular business procedures as soon as the situation improves.