‘Tis the Season – Safe Beverage Service at Holiday Gatherings

service-excellenceIt’s the most wonderful time of the year! For the hospitality industry, that means a huge uptick in the number of festive celebrations and company holiday parties. Whether you’re a hospitality professional looking at a reservation book full of large parties, or an HR professional planning a company event, there are a few planning points to consider for keeping things holly, jolly, and safe.

For HR professionals and businesses – Keep in mind that company parties are considered an extension of the workplace, and it is the responsibility of the company to set guidelines. This is why many companies choose to limit the number of alcoholic beverages served to each individual. If you’re planning an on-site or off-site holiday party, remember that in Clark County all servers and sellers of alcoholic beverages must complete an alcohol awareness training course and carry a valid TAM® Card. Yes, this rule also applies for special events. Make sure you’re working with a restaurant or caterer which meets this requirement.

Companies can go the extra mile to make sure their attendees have a great time, but also stay safe. Consider strategies like issuing a set number of drink tickets per person, to prevent over-indulging. Close down the bar an hour or two before the party ends and offer snacks and non-alcoholic beverages instead. One of the most popular extras to offer attendees is complimentary cab service so that everyone makes it home safe.

For service professionals – Remember to employ the Techniques of Alcohol Management® with holiday parties and all service interactions. You have an obligation to serve responsibly. And remember, you should always ask to see identification. Just because a patron may be at a special event (company holiday party, wedding) that does not relieve a server from checking for photo I.D.

Follow procedure to card anyone who appears to be 30 years of age or younger. It is better to be safe than sorry, and it prevents sales to minors, protects against liability, and keeps the pubic safe from harm. The atmosphere at holiday special events can remain light and fun, while emphasizing safety!

TAM of Nevada® wishes all of our students and friends a safe and happy holiday season and New Year!

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