Tag Archives: hospitality

Laying the Foundations for Success: Building Repeat Bar Business

Building repeat business is crucial to the success of any bar or restaurant. It’s not enough to impress your guests when they visit; the overall goal is to make sure they come back, again and again! You only get one chance to make a first impression, so make sure it’s a solid one.

Nightclub & Bar recently released a blog post, “Seven Steps to Building Repeat Business,” and we here at TAM® of Nevada wholeheartedly agree with their advice, and recommend it as reading for any service professional. Make sure to check out their article for their tips on wowing guests and keeping them coming back for more. We certainly agree with their tips to acknowledge regulars and serve hospitably.

Regular guests like to be acknowledged by staff with even a simple “welcome back” or “nice to see you again.” Managers or bartenders who greet their repeat customers by name, or even remember their drink orders or preferences will impress guests and net better tips. Also remember that good food, drinks and a great ambiance are not the only components to a great night out. It’s important to always be hospitable. Excellent service will wow guests, keep them coming back, and increase the buzz about your establishment by word of mouth.

For even more tips on how to increase sales and provide a fabulous experience for your guests, make sure to read our blog posts, “Set the Tone and Increase Your Earnings with Positive Body Language,” and “Are Your Happy Hour Deals Falling Flat? New Ideas to Boost Your Bar Sales.”

Sometimes it’s the little things that make the biggest difference. What tips would you give someone to increase their repeat business?


Seven Steps to Building Repeat Business – Nightclub & Bar

© 2011 National Hospitality Institute®, TAM® of Nevada

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The Tax Man Cometh – IRS Cracking Down on Tip Reporting

taxtimeIt’s that time of year again, you should be receiving your tax forms soon; and, you’ll have until April 18th to file with the IRS. As always, servers, bartenders, performers, and anyone else who receives tips on the job will have extra work to do in correctly reporting their income. Questions about how much of your income needs to be declared are easy to answer: All of it. Employers should be aware that, according to the IRS, “employees who receive tips of $20 or more in a calendar month while working for you, are required to report to you the total amount of tips they receive. They must give you written reports by the tenth of the following month.” (Source: IRS.gov). Check out the article, “IRS Keeping Tabs on Restaurants, Bar Tips,” for more information on how the IRS is moving to make sure establishments and individuals alike are being honest on their returns.

Also, if you want to read up on the basics of tip reporting, here’s an excellent article by The International Guild of Hospitality & Restaurant Managers titled, “8 Tips for Employers and Employees on Reporting Tips.”  For more information on reporting to the IRS and filling out “Form 4070A – Employee’s Daily Record of Tips,” refer to IRS Publication 1244: Employee’s Daily Record of Tips and Report to Employer. When in doubt, always check with a tax professional to make sure you’re in compliance.

Have you starting working on your taxes yet?


© 2011 National Hospitality Institute®, TAM® of Nevada

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